Investor Relations Executive
2 weeks ago
**WALTON INVESTOR RELATIONS EXECUTIVE**
**WHAT WE ARE LOOKING FOR**
This is a customer-focused role for highly motivated, committed, organized and energetic individuals who have a genuine interest in real estate investment and passion for customer service - you are detail oriented, results driven, and love engaging with and delivering the highest possible service standards to a diverse group of clients, be it in person or over the phone.
**WHAT YOU WILL BE DOING**
- You will be the first point of contact for our existing investors, and as an official company representative and ambassador, your responsibilities will include:
- client calls have a wide range, which include but are not limited to: simple clarification of their basic details, informing clients of their new account managers, providing clients with specific investment updates, inviting clients to upcoming events and webinars
- Providing clear and detailed documentation and reports on client interactions, internal processes, and more, to senior management
- Performing administrative functions including documentation management, filing and data entry
- This role comes under Marketing & Communications, so you will also be tasked with supporting the team with communication materials, webinars, events, and other client-facing initiatives as needed
**WHAT YOU NEED TO QUALIFY FOR AN INTERVIEW**
- Education of at least a Diploma or Bachelor’s Degree
- At least 2 years of relevant client-facing/customer service experience
- Excellent written and verbal communication skills in English
- Self-starter with exceptional ability to interact and engage with people at all levels
- Ability to work both independently and in a team
- Strong communication and interpersonal skills
- Outstanding computer skills: Microsoft Suite (Excel, Word, PowerPoint, Teams)
- Systems: Sales Force and CRM knowledge a plus
**What we offer**:
- 5-day work week, 9am to 6pm
- Medical & Hospitalization Leave
- Annual leave of 14 days and birthday leave
- Flexi benefits claims
- Working Location: Orchard Road (Wheelock Place)
**Job Types**: Full-time, Permanent
**Salary**: $2,500.00 - $2,800.00 per month
**Benefits**:
- Additional leave
- Health insurance
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Yearly bonus
**Education**:
- Postgraduate Diploma/Certificate (preferred)
**Experience**:
- client facing / customer service: 2 years (preferred)
Work Location: One location
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