Guest Relations Executive

4 days ago


Orchard, Singapore sSerenity Full time $3,000 - $5,000 per year

Preferred Qualifications:

  • Availability to work weekends (5-day work week, Monday to Sunday rotation)
  • Proven experience in the hospitality, hotel, or healthcare sector
  • Strong background in luxury service or VIP client sales
  • Bilingual will be a plus to converse and assist clients from different nationalities

Key Responsibilities:

  • Conduct personalized consultations with VIP clients to understand their needs and provide tailored service recommendations
  • Assist in full sales and customer service setup for the opening phase
  • Provide full customer service support for mothers and families upon check-in til check-out
  • Work closely with nursing and sales team to align guest needs with service delivery
  • Execute strategies to drive room sales and client acquisition
  • Promote and grow the client base for high-end SPA programs

What we offer:

  • Competitive base salary with attractive commission incentives
  • An opportunity to collaborate with Korea's No.1 Postpartum Care Brand
  • Working in one of the best 5-star hotels at the heart of Orchard

Job Types: Full-time, Permanent

Pay: $3, $5,000.00 per month

Work Location: In person



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