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Marketing Campaign Reporting Ops Specialist

2 weeks ago

Queenstown, Singapore Warner Bros. Discovery Full time

**_Welcome to Warner Bros. Discoverythe stuff dreams are made of._**

**Who We Are **

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our characters to life, the_ creators_ bringing them to your living rooms and the _dreamers_ creating what’s next

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

**Your New Role**

This role, Marketing Campaign Reporting Ops Specialist, plays an integral role within the MarTech team. You will be responsible for architecting and managing the reporting infrastructure that enables the measurement of paid marketing efforts. This is a cross-functional role that requires managing workflows across internal and external teams, ranging from internal marketing strategy/digital investment teams, finance and external ad agency teams.

**Your Role Accountabilities**

**Spend Reporting Workflows**
- Follow up with Regional Brand Marketing Leads on unreported spend.
- Coordinate with Finance to confirm billing spend alignment.
- Manage brand agency workflows to gather offline spend data (TV, radio, print, etc.) across APAC and EMEA.
- Ensure ad platform partners provide timely reports.

**Taxonomy and Spend Remediation**
- Collaborate with regional brand agencies (Max, Discovery+, TNT Sports) to fix spend and taxonomy errors in digital and offline files.
- Work with acquisition teams to correct taxonomy issues in digital ad platforms.
- Investigate and address spend discrepancies with media plans, notifying the analytics team as necessary.
- Follow up with relevant teams (agencies, marketing, etc.) to resolve issues.
- Trigger backfill reporting files to update business dashboards.

**Reporting Data Feed Monitoring**
- Monitor automated digital media spend reporting feeds for failures and alert the necessary teams.
- Respond to analytics teams' troubleshooting requests.

**Qualifications & Experience**
- Bachelor’s/University degree (core modules including either of Computer Science, Maths, Economics)
- 2 or more years of experience in marketing technology or paid marketing data reporting operations
- Experience automating the aggregation of disparate media performance data is required
- Must have strong written and oral communication skills
- Experience with paid marketing ad platforms is required (social media platforms, Google Marketing Platform, search, and programmatic)
- Demonstrated ability to manage and maintain both internal and external cross-functional relationships (marketing, technical, and business teams

What’s Nice to Have:

- Experience in working with major marketing data aggregation platforms like Datorama, Funnel, or Domo is highly preferred
- Ad agency experience/familiarity with media planning, execution, and measurement is a plus
- Experience with pixel deployment, tag management, Google Analytics, and Mobile Measurement Partner for enabling conversion reporting a plus

**How We Get Things Done**

**Championing Inclusion at WBD