Manager, Regional Sales

4 days ago

Singapore HAPAG-LLOYD PTE. LTD. Full time

**Main Objectives**:

- Spearhead the area performance for designated Areas through various performance forums.
- Ensure area performance in line with key performance management tools.
- Prepare, drive and lead performance calls as per designated schedule.

**Responsibilities**:

- Responsible for coordinating relevant sales matters related to the Region.
- Drive the highest levels of quality towards our customers, be customer-oriented and create value for customers as well as for Hapag-Lloyd.
- Drive performance across designated areas within the Region by exceeding Quality promises and KPI Deliverables.
- Guiding areas regarding customer segmentation.
- Monitor portfolio data quality in various systems.
- Drive and support key sales targets implementation and set-up of related processes (account plans, visits, portfolio coverage, opportunities, etc).
- Ensure sales meeting cadence is adhered to in the areas.
- Monitor and drive Sales Force usage across sales teams.
- Roll out relevant sales trainings (in coordination with internal stakeholders).
- Potentially partake in the resource planning and resource allocation exercise with the areas to ensure right size.
- Support and drive action plans related to customer experience.
- Potentially conduct and/or assist in Area Visits.
- Support and drive performance across all areas within the Region by exceeding KPIs
- Lead performance calls with various stakeholders with the goal of improving the regional performance.
- Grow knowledge and drive area usage of various performance tools.
- Monitor and drive continuous performance improvement across all sales channels.
- Support and/or Implement Global, Regional and/or area sales performance related projects.
- Guiding areas regarding Global, Regional and/or area sales performance related projects.
- Campaign Management.
- Support any and all sales related product rollouts.
- External and internal Communication.
- Potential representation in exhibitions and fairs.
- Ensure regional adherence to regulatory affairs and tariff filings where applicable.
- Support in generating weekly reports for comprehensive overview of KPIs.

**Requirements**:
**Experience**
- University degree and 5 years of relevant experience in the maritime industry or equivalent combination of education and experience.
- Advanced negotiation, decision-making and presentation skills, self-confident and friendly when dealing with others.
- Demonstrated strong listening, verbal and written communication skills.
- Self-starter, self-motivated, resourceful and responsive.
- Demonstrated ability to multi-task, set priorities, organize work and implement action items.
- Ability to work effectively in a team environment.
- Ability to take initiative and work under pressure and tight deadlines.
- Attention to detail, analytical, systematic and efficient way of working.
- Result driven team player with a proactive attitude.
- Understanding of the various sales processes.
- Able to conduct trainings with larger audiences.

**Skills & Competencies**
- Advanced in Power Point, Excel and Word.
- Proficient in English, both writing and speaking.
- Experience in Empower is a plus.
- Experience in Sales Force is a plus
- Experience in front line sales is a plus.

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