IT Operations Specialist

5 days ago


Singapore TEMPSERV PTE. LTD. Full time

The IT Operator is responsible for:
Provide single point of contact for incident, service request and escalation.
- Monitor, manage and maintain data centre operation and facilities.
- Manage equipment movement
- Daily monitoring of status
- Ensure proper running of the existing data centre systems.
- Perform tape mount and un-mount for the backup operation.
- Handle the portable media storage for off-site storage.
- Liaise with the vendor on maintenance and enhancement issues.
- Troubleshoot and report system incidents/problem and abnormalities.
- Resolve incidents related to routine problems or known issues.
- Adhere to service level agreement for response time and turnaround time.
- Able to work shift including weekends and public holidays.

**Requirements**:

- Possess Diploma in Computer Science/Electronics/IT or equivalent
- Working experience in IT infrastructure operation is an advantage
- 12 hrs shift working hours, (work 2 day, rest 2 days, time 8pm to 8 am or 8 am to 8 pm), allowances will be provided

**Tempserv Pte Ltd**

License No: 06C3745

**Attention: Wee Wan Qi / EA Personnel No: R22109446



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