HR Specialist
2 weeks ago
Job Description
The HR Specialist will be responsible for designing, implementing, and managing employee training programs to enhance skills development, as well as fostering positive employee relations through engagement initiatives and effective conflict resolution. This role ensures employees are well-equipped for growth and helps maintain a supportive, productive work environment.
Position Location
QSG Singapore
**Responsibilities**:
Training
Identify training needs through collaboration with department managers and employee feedback.
Design, coordinate, and implement training programs to support employee development and business goals.
Organize training logistics, including scheduling, materials preparation, and tracking attendance.
Monitor training effectiveness through evaluations and feedback, providing regular progress reports to management.
Maintain accurate training records to ensure compliance with internal policies and external regulations.
Employee Relations
Act as a point of contact for employee concerns, ensuring timely resolution while maintaining confidentiality.
Support the implementation of employee engagement initiatives/activities to improve morale, retention, and workplace satisfaction.
Assist in managing and resolving workplace conflicts through investigations and mediation.
Provide guidance to employees and managers on HR policies, procedures, and labor regulations.
Monitor and analyze trends in employee feedback to suggest improvements in workplace culture.
Authority
Recommend and implement training strategies to address identified skill gaps.
Provide advice to management on employee relations issues and propose solutions.
Lead employee engagement initiatives and drive activities to improve workplace culture.
**Requirements**:
Bachelor’s degree in Human Resources, Business Administration, or related field.
Proven experience in training and/or employee relations roles. Experience designing training programs and handling employee issues is preferred.
Strong knowledge of training methodologies and employee relations practices.
Excellent interpersonal, problem-solving, and communication skills.
Ability to handle sensitive and confidential issues with discretion.
Proficiency in Microsoft Office (Excel, Word, PowerPoint).
Strong organizational and analytical abilities.
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