Banquet Captain

2 days ago

Singapore Orchid Country Club Full time

**Banquet Captain (Full Time)**

You will assist the F&B Operations Manager in overseeing banquet functions such as seminars, conferences, events, weddings etc and handling of matters relating to banquet operations.

**Responsibilities**

Your primary role includes but is not limited to:

- Assist in the organizing of set up and break down function rooms
- Ensure delivery of banquet services are in accordance to departmental standards and procedures
- Maintain organization of banquet service areas, ensure that all service and storage areas are kept up to the standard of cleanliness and safe at all times
- To be on the floor during the assigned shifts or peak period, assist and manage the captains/servers, ensuring efficiency and that guests are satisfied with the service deliverables
- Ensure timely reporting of any complaints or incidents to your Reporting Officer
- Constantly maintain and keep abreast with the knowledge of F&B services
- Perform any other duty as required by the Management from time to time

**Requirements**:

- G.C.E. ‘N’/’O’ Levels and above
- 1 to 2 years of experience in servicing of banqueting and conference events
- Good interpersonal communication skills and customer oriented with a can-do attitude
- Hands on with good planning and organizational skills
- Ability to lead, supervise and work cohesively with a team of service staff
- Cheerful and outgoing disposition
- Able to work on shifts, weekends and public holidays

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