
Customer Service Officer #63399
2 days ago
Industry/ Organization Type**:Logistics & Transportation (Freight Forwarding)**:
- Position Title**:Customer Service Officer/Customer Service Officer (LCL)**:
- Working Location: Ang Mo Kio
- Working Hours: 5 days, Mon - Fri (9.00am - 6.00pm)
- Salary Package: Basic Salary + AWS + Performance Bonus + Medical & Dental Benefits + Group Insurance
- Duration: Permanent Role
**Key Responsibilities**
- Attend to customers’ inquiries, responding to them in a timely and actuate manner for Dublin Consol and Second Key personnel of the control tower.
- Ensure proper coordination of all shipments.
- Arrange bookings with ocean co-loaders (CWT).
- Monitor & Process shipments and billing through Cargowise, and follow up closely with customers on any problems.
- To maintain an efficient filing system of all documents.
- To communicate efficiently with customers and the transport team to ensure smooth pickup of the shipments.
- To ensure customers’ requirements are met, customers are up to date on their orders and documentation is accurate and precise.
- To invoice customers for jobs completed.
- Other ad-hoc duties which may be assigned.
**APPLY NOW**
- Minimum GCE ‘O’ Level.
Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781
**Job Types**: Full-time, Permanent
**Salary**: $2,200.00 - $2,800.00 per month
License/Certification:
Work Location: One location
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