Customer Service Officer

6 days ago

Ang Mo Kio, Singapore The Write Connection Pte Ltd Full time

**Job Highlights**
- Competitive total rewards package
- Dynamic & people-centric work culture
- Professional development

**Customer Service Officers (Full-time)**

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

**Work Hours**

Full-time employees must work a 5-day week, **including a weekend**. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

- Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
- Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
- 1 weekday off; 1 rest day
- +/- 2-hour meeting per week

**Work Location**

**JOB RESPONSIBILITIES**

**Sales and Customer Service**
- Explain our courses, education philosophy and pedagogy to potential customers
- Promote TWC programmes to potential and existing customers
- Build relationships with our customers
- Perform and manage sales transaction effectively and promptly

**Administrative Duties**
- Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
- Responsible for center's inventory and simple logistics
- Other administrative and ad hoc duties, e.g. filing documents

**Job Requirements**
- Have minimum GCE 'O' levels qualifications
- Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
- Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
- Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
- Able to display effective and efficient customer service abilities
- Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
- Willing to be trained according to TWC ethos and SOPs
- Able to work independently and also a team player
- Open to be deployed at other centers due to work exigencies

**Job Types**: Full-time, Permanent

**Salary**: $2,000.00 - $3,000.00 per month

**Benefits**:

- Additional leave
- Dental insurance
- Employee discount
- Health insurance

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Performance bonus

Work Location: In person

  • Customer Service Officer

    1 week ago

    Ang Mo Kio, Singapore Straits Printers Full time

    Straits Printers is looking for a service-oriented Customer Service Officer to join our printing company. Since 1953, we have been providing our clients with quality printed materials alongside excellent customer service. As a Customer Service Officer, you will be helping our clients with their printing needs, answering any questions that they may have....

  • Customer Service Officer

    1 week ago

    Ang Mo Kio, Singapore PURICARE SOLUTIONS PTE. LTD. Full time

    **Customer Service Officer** **(Position 1)** **Responsibilities** - Support on all technical, operations, and logistic matters - Handle and liaise incoming shipment - Prepare quotation/Delivery order - Update daily jobs on CRM system - Follow up with Customer on site situation/installation date/demo/training - Coordinate on all site installation/delivery...

  • Customer Service Officer #63399

    14 hours ago

    Ang Mo Kio, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type**:Logistics & Transportation (Freight Forwarding)**: - Position Title**:Customer Service Officer/Customer Service Officer (LCL)**: - Working Location: Ang Mo Kio - Working Hours: 5 days, Mon - Fri (9.00am - 6.00pm) - Salary Package: Basic Salary + AWS + Performance Bonus + Medical & Dental Benefits + Group Insurance - Duration:...

  • Customer Service Officer #63399

    6 days ago

    Ang Mo Kio, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type**:Logistics & Transportation (Freight Forwarding)**: - Position Title**:Customer Service Officer/Customer Service Officer (LCL)**: - Working Location: Ang Mo Kio - Working Hours: 5 days, Mon - Fri (9.00am - 6.00pm) - Salary Package: Basic Salary + AWS + Performance Bonus + Medical & Dental Benefits + Group Insurance - Duration:...

  • Customer Service Officer #56611

    6 days ago

    Ang Mo Kio, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type**:Logistics & Transportation (Freight Forwarding)**: - Position Title**:Customer Service Officer**: - Working Location: Ang Mo Kio - Working Hours: 5 days, Mon - Fri (9.00am - 6.00pm) - Salary Package**:Basic Salary + AWS + Performance Bonus + Medical & Dental Benefits + Group Insurance**: - Duration: Permanent Role **Key...

  • Customer Service Officer(Training Provided)

    3 days ago

    Ang Mo Kio, Singapore JJ Consulting Services Full time

    Our Client is an established company in Singapore, who is seeking to recruit Customer Service Officers (Call Centre) Trainings are provided/ Fresh Graduates Welcome! Office Hours./ 1 year contract renewable/ Incentives/ allowances Location: Yio Chu Kang **Responsibilities**: - Provide quality customer service to customers either by telephone or...

  • Customer Service Officer

    2 weeks ago

    Ang Mo Kio, Singapore HARWIN ASIA PTE. LTD. Full time

    2 years exp **Roles & Responsibilities** DUTIES AND RESPONSIBILITIES The successful applicant will carry out the following duties and responsibilities: - Handle a large volume of incoming Sales orders and Purchase orders - Quickly detect and analyse each customer’s needs in order to assist them - Offer accurate and appropriate advice to each customer...

  • Customer Service Officer

    7 days ago

    Ang Mo Kio New Town, Singapore JJ Consulting Services Full time $2,500 - $4,000 per year

    **Customer Service Officer (Office Hours/ Ang Mo Kio) Our Client is an established company in Singapore, who is seeking to recruit Customer Service Officers. Trainings are provided/ Fresh Graduates Welcome **Responsibilities**: - Provide quality customer service to customers either by telephone or electronically - Respond and follow up promptly to...

  • Customer Service Officer

    7 days ago

    Ang Mo Kio New Town, Singapore JJ Consulting Services Full time $27,300 per year

    Our Client is an established company in Singapore, who is seeking to recruit Customer Service Officers. Customer Service Officer (Office Hours /Ang Mo Kio) Trainings are provided/ Fresh Graduates Welcome **Responsibilities**: - Provide quality customer service to customers either by telephone or electronically - Respond and follow up promptly to...

  • Part-time Customer Service Officer

    14 hours ago

    Ang Mo Kio, Singapore PURICARE SOLUTIONS PTE. LTD. Full time

    **Part Time Customer Service Officer** **Responsibilities** - Support on all technical, operations, and logistic matters - Handle and liaise incoming shipment - Prepare quotation/Delivery order - Update daily jobs on CRM system - Follow up with Customer on site situation/installation date/demo/training - Coordinate on all site installation/delivery...