Billing Ops Coordinator

1 day ago

Downtown Core, Singapore Cass Information Systems, Inc. Full time

The Billing Operations Coordinator handles processing of customer accounts, develops work plans, organises materials and data, and leads project teams for special work requests within the Telecom Operations department. Ensures these projects are processed in a timely, accurate and efficient manner according to company standards and contractual agreements. This position is responsible for maintaining high levels of quality, productivity and relationship with the client population.

**PRINCIPAL RESPONSIBILITIES AND DUTIES**:

- Use company systems to manage monthly processing of billing accounts and invoices for assigned clients.
- Assist in the accurate and efficient processing of customer accounts by:

- Overseeing implementation of new accounts assigned to the Operations team(s).
- Coordinating account changes with Account Managers and Analysts including, but not limited to, hierarchy changes/additions, accrual implementations, client troubleshooting.
- Identifying procedures or system changes to increase departmental processing efficiency.
- Maintain ownership of client help desk tickets with assistance of customer service support representative in accordance with published procedures.
- Support new clients during transition period from implementation to steady-state operations.
- Provide ongoing client support through client meetings and training.
- Provide internal company interface coordination, engaging Operations teams in US, UK and local Singapore colleagues and other Department heads (in US, UK and Singapore) in the areas of reporting, payment resolution, Telecom account exceptions, etc.
- Maintain behaviour and work standards that foster teamwork and cooperation within and outside the department.
- Accept and complete special projects as assigned by management.

**KNOWLEDGE AND MINIMUM REQUIREMENTS**:

- Excellent problem-solving skills.
- Works with mínimal supervision and shows initiative.
- Effective communication skills including excellent listening skills and the ability to communicate professionally with all levels of staff both verbally and in writing; team-spirited.
- Self-motivated, proactive and well organised.
- A Bachelor’s Degree in Business or related field or equivalent experience plus 1-2 years’ experience in accounts payable, billing or general ledger role, or
- At least 2 years’ experience in an industry with comparable characteristics as Cass, and some college level business courses or equivalent experience.
- Willingness to periodically travel to the United States.

**APPLICATION PROCESS**:
**ABOUT OUR COMPANY**:
Cass Information Singapore PTE LTD is a subsidiary of Cass Information Systems, Inc., the leading provider of transportation, utility and telecom invoice payment and related business intelligence services, disbursing $80 billion annually on behalf of its customers. The support of Cass Commercial Bank, founded in 1906, makes Cass Information Systems unique in the industry.

  • Specialist (Billing & Collections)

    2 weeks ago

    Downtown Core, Singapore Verizon Full time

    ***When you join Verizon** Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect across the globe. We're a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create...

  • Assistant Director, Community Care Implementation

    2 weeks ago

    Downtown Core, Singapore Agency for Integrated Care Pte Ltd Full time

    This role will lead the Community Care Implementation (CCI) Operations team and oversee all the roles delivered and the drive the projects undertaken by the team This is done through: - Oversee the implementation of Community Mental Health (CMH) programmes under CMH Masterplan: - Lead the CCI Ops team and oversee and drive the CMH programmes / projects...

  • Project Coordinator

    1 day ago

    Downtown Core, Singapore U3 InfoTech Pte Ltd Full time

    **Location**: Raffles Place **Work Arrangement**: 100% Onsite, Monday to Friday **Contract Duration**: 12 Months **Monthly Salary**: ~Up to SGD 4,000 bas eon experience **Key Responsibilities**: - Work closely with the PMO Lead to support billing, procurement, and administrative tasks. - Facilitate onboarding and offboarding of project resources. - Manage...

  • Performance Media Planner

    2 weeks ago

    Downtown Core, Singapore Starcom Full time

    **Company Description** Starcom is the Human Experience Company. A world-renowned media communications agency, we believe the alchemy of people and technology creates experiences people love, and actions brands need. Experiences are the human side of data-driven, tech-fueled marketing. And we are passionate about boldly leading our clients into the future....

  • Senior Performance Media Planner

    2 weeks ago

    Downtown Core, Singapore Starcom Full time

    **Company Description** Starcom is the Human Experience Company. A world-renowned media communications agency, we believe the alchemy of people and technology creates experiences people love, and actions brands need. Experiences are the human side of data-driven, tech-fueled marketing. And we are passionate about boldly leading our clients into the future....

  • Front Desk and Client Intake Specialist

    7 days ago

    Downtown Core, Singapore Incontact Counselling & Training Pte Ltd Full time

    **Responsibilities** - Client Intake - Greet and welcome clients in a friendly and professional manner. - Conduct initial client screenings and gather necessary information for intake processes. - Schedule and coordinate appointments based on therapist availability. - Maintain accurate and confidential client records. - Coordinate half day intake phone over...

  • Application Migration Engineer

    1 week ago

    Downtown Core, Singapore Intellect Minds Pte Ltd Full time

    **We are a fast growing company that aims to help you with all in job finding matching to your skills.**: **_Main responsibilities_**: **_You will mainly be responsible for:_**: - **Responsible for coordinating with Business line IT, Infrastructure and other teams for migration and obsolescence management.**: - **Improving reliability and quality of our...

  • Administrator, Global Mobility Services

    2 weeks ago

    Downtown Core, Singapore Vialto Partners Full time

    Company Description At Vialto we create the connections that build global careers and societies, bridging the gap between people and their aspirations. As the world of work continues to evolve, we are bringing together individuals, ideas and technology to unlock business and human growth. **Job Description**: We help our clients stay ahead of changes that...

  • Operational Risk Analyst

    1 week ago

    Downtown Core, Singapore U3 InfoTech Pte Ltd Full time

    **Position Details**: **Company : U3 Infotech (Payroll)** **Role : MIS Analyst** **Position : Contract** **Duration : 4 Months** **Location : MBFC** **Operational Risk Responsibilities**: - Perform independent assessment of root causes and mitigating actions for issues/errors as well as any subsequent escalation and reporting - Review BCP and...

  • Pt Guest Service Executive

    7 days ago

    Downtown Core, Singapore C.O.T.U - Lifestyle and Entertainment Venue Full time

    **About C.O.T.U**: C.O.T.U (Center Of The Universe) is a premier lifestyle and entertainment venue located on the 38th and 39th floors of CapitaGreen. Spanning 18,000 square feet with stunning city skyline views, C.O.T.U features five unique concepts: Dashi Skypool, Enso steakhouse with Japanese flair, The Whisper Room cocktail bar, Little Birdie progressive...