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Studio/membership Manager

3 weeks ago

Singapore F45 Punggol Plaza Full time

This is an exciting chance to help run a fun and rewarding business. **F45 Punggol Plaza** is all about the membership and the community and you could be at its forefront.

We are looking for an energetic, motivating, knowledgeable, charismatic trainer or sales manager to fulfil the role Studio Manager or Membership Manager The Role is an autonomous role which may include coaching classes, delivering the F45 experience to the community, managing enquiries, looking after our members with amazing customer service, growing our membership base and managing a team of trainers. The individual should have a passion for health and fitness and the F45 brand, a wealth of knowledge, great verbal communication skills, with a willingness to grow and foster a thriving team of trainers, as well as our community.

**Responsibilities**:

- Develop and foster a positive, community-based team training environment
- Manage a team of trainers
- Ensure all trainers (full and part time) are proficient in all areas of F45 Athletics
- Collaborate with and report to Management team to discuss daily, weekly, and monthly studio sales goals
- Nurture Leads to Trial and then to membership
- Managing a clean, organized, energetic, fun studio
- Look after our Members with excellent customer service
- Organise and run the F45 Challenge
- Maintain and monitor equipment, advising Management if something needs to be repaired or replaced

**Responsibilities: Social Media and Marketing**
- Oversee day-to-day management of campaigns and ensure brand consistency
- Facilitate company awareness through various social media channels
- Work with Management to create and implement social media strategies monthly
- Ensure brand consistency in copy through tone, voice and terminology
- Supervise all aspects of social media interaction between customers and ensure a positive customer service experience

**Requirements**:

- Passion, enthusiasm and genuine motivation for health, fitness and to improve the lives of others
- ACSM or ACE Personal Training Qualification or overseas equivalent is preferred
- Current First Aid and CPR certificate
- Minimum of 2 years of experience in the fitness industry, experience in management roles are a bonus
- Sales experience is key
- Proficiency in all areas of Mindbody is a bonus
- Ability to engage and develop strong relationships with clients
- Good communication and ability to educate others
- Happy, positive, enthusiastic and friendly personality

**Culture & Benefits**
- Commitment to work life balance through a flexible schedule
- Potential to work 25% from home
- Training provided on F45 product and technology
- Motivated team to work with and great support network within the F45 Group
- Salary $2.8K - $4K based on experience and inclusive of performance related incentives and CPF.

**Job Types**: Full-time, Permanent

**Salary**: $2,915.00 - $4,200.00 per month

**Benefits**:

- Employee discount
- Flexible schedule
- Gym membership
- Professional development
- Work from home

Schedule:

- Day shift
- Early shift
- Holidays
- Late shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Commission pay
- Performance bonus
- Retention bonus

Work Location: In person