Ebilling Coordinator

**Firm Summary**:
White & Case is an elite global law firm serving leading companies, financial institutions, and governments worldwide. Our long history as an international firm means we are perfectly placed to help clients resolve their most complex legal challenges wherever they may be.

White & Case lawyers work in more than 40 locations worldwide and our reach extends to virtually every country of the world. We are known for delivering a high-quality, full-service experience and we compete at the top of the market. We are distinguished by our on-the-ground presence in the world’s key financial markets and our strength in handling complex cross-border work. It’s not just our global network of offices; but the global interconnectedness of the Firm that our clients, and our people, value most. These are the reasons we attract, and retain, cross-border work. It’s also why we attract a diverse group of people.

Our lawyers are globally minded, enterprising, collaborative, and committed to excellence. Diversity isn’t just a word here it’s a core value of our Firm and our commitment to it has been recognized with numerous awards and top rankings around the world. Our people represent 90 nationalities and speak 80 languages. White & Case is a multicultural, diverse, and supportive workplace where: everyone’s contribution is valued, we share a mutual ambition to achieve personal and Firm goals, and we seek to embody our Firm values: pioneering, united, human.

**Position Summary**:
**Our Finance Team**:
Globally, the Finance team works across our network of offices and countries where our functions include: billing and collecting Firm invoices; statutory accounting for the Firm and associated offices globally; creating and distributing management reports; processing payments to vendors or reimbursements to employees; and managing for our people.

The team’s remit also encompasses partner compensation and the maintenance of partner equity accounts; global tax strategies; inventory management, and profitability analysis of clients, matters, and groups of timekeepers. We work with partners and with other business services groups to set hourly billing rates as well as AFAs. The Treasury sub-team is responsible for global cash management, foreign currencies and hedging.

In consultation with Firm leaders, we set annual global revenue and expense budgets for both legal and business service departments. The team also monitors expenditures throughout the year to ensure that the Firm's resources are being used efficiently.

**Duties and Accountabilities**:

- Collaborate with Billing Coordinators and Revenue Controllers to ensure smooth submission of of their eBills.
- Advise when necessary on accurate preparation of bills in accordance with clients’ outside counsel guidelines.
- Work closely with the eBilling Supervisor to develop and streamline eBilling processes and procedures to increase efficiency, effectiveness, and quality of eBilling operations.
- Maintain documentation of all procedures and processes.
- Review and submit timekeeper rates and other critical data or eBilling clients prior to submission.
- Troubleshoot issues with Legal Electronic Data Exchange Standard (LEDES) formats and eBillingHub configurations.
- Monitor invoice rejections to proactively identify issues and work with Billing/Revenue staff to address rejections, client deductions, and other issues.
- Help Billing Coordinators to prepare appeals for rejected invoices, and troubleshoot to resolve all issues.
- Provide as-needed support with deadline and month end billing overflow and year-end closing and reporting as required.
- Complete special projects and ad hoc projects and requests from eBilling Supervisor and/or Manager.
- Promote effective work practices, work as a team member, and show respect for co-workers.
- Any other ad-hoc duties assigned.

**Knowledge**:

- Thorough understanding of billing processes, procedures, and best practices.
- Strong communication skills, able to interact at all levels.
- Exceptional attention to detail.
- Excellent problem-solving skills and follow through.
- Ability to organize work flow and use time efficiently.
- Ability to anticipate work needs, take initiative, and follow through with mínimal direction.
- Self-motivation, determination, interpersonal skills, and resolve.
- Intermediary knowledge of MS Excel and Word.
- Knowledge of 3e preferred.
- Familiarity with many eBilling vendors.

**Education and Qualifications**:

- Minimum 3 years’ experience in eBilling.
- Law firm experience required.

**Location and Reporting**:

- This role will be based in the Singapore office and report to our London eBilling Supervisor

**Equal Opportunities**:
White & Case seeks to create a diverse and inclusive workplace. It is our Firm’s policy to recruit, employ, train, compensate, and promote without regard to race, religion, creed, national origin, age, gender, sexual orientation, marital st