IT Manager, Design Technology Solutions

3 days ago


East Coast, Singapore Susan Graham Consulting Full time

Responsibilities include but not limited to:

- Manage AEC Solutions Support services and provide additional hands-on technical support
- Planning, assigning, installing, configuring, and evaluating a large portfolio of AEC / BIM related software and hardware
- Oversee and support AEC software/hardware troubleshooting to resolution
- Maintain enterprise/network licenses and vendor relations
- Develop and maintain CAD/BIM standards, support files and templates
- Consulting with IT Service Desk, Operations, and Infrastructure teams for resolving support issues
- Participate in annual budgeting and forecasting
- Perform financial analysis, generate reports, and make recommendations for AEC software usage
- Maintain and update AEC software and systems to comply with security and support standards

**Required Skills**:
Experience should also include:

- Managing and guiding a highly skilled team of CAD/BIM support technicians
- Troubleshooting and support of servers, PCs, high-end CAD graphics, mobile devices
- Collaboration sites - Primavera P6 & Contract Manager, BIM360, ProjectWise, e-Builder, mobile apps
- Licensing manager schemas, Sentinel, FlexLM, HASP, CodeMeter, etc.
- BIM execution planning & CAD standards
- Scripting programming of the Autodesk products, C#.NET

**Desired Skills**:

- Understanding of general cybersecurity requirements and how they relate to AEC systems
- Team oriented and detailed work ethic
- Ability to communicate complex technical issues to less technical staff
- Generate document guides, instructions, and corporate standards
- Training and presentations
- Networking - familiar with current versions of MS Windows Server software
- SCCM - familiar with software packaging deployments, VBS
- VMware - Virtual desktops management including app layering technologies
- Drafting/Design experience
- Scripts & AutoLISP

Desired Skills:


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