
Idn Program Coordinator
2 weeks ago
The IDN (Internationalised Domain Name) Program Coordinator is responsible for various operational tasks in support of IDN programs including review of IDN tables, testing and maintenance of tools, maintenance of reference documentation, selected research tasks related to IDNs, and administrative tasks as needed.
This role requires strong analytical and technical skills. This is junior level position with opportunities for growth within the program and the organization.
**Key Responsibilities & Duties**:
- Reviewing IDN tables submitted by the Registry Operators (ROs). The review uses relevant reference Label Generation Rules (LGRs) as a baseline for security and stability considerations. The review is conducted by using the IDN table review tool.
- Reviewing the reports generated by the IDN table review tool and develop the review reports to be shared externally.
- Developing test cases and test scripts for LGR tool and IDN table review tool testing.
- Conducting the tests for the tools based on the test cases, including regression testing, and generate the test reports.
- Coordinating with relevant teams or vendors to resolve the issues found from the tool testing.
- Coordinating the development of new reference LGRs and maintaining the reference LGRs published on ICANN website.
- Conducting research tasks relevant to IDNs as assigned or requested.
- Performing administrative tasks for IDN Program, including contracting support, maintaining internal and public webpages and mailing lists.
**Required Knowledge, Skills, and Abilities (KSAs)**:
- Understanding of basic Internet infrastructure including the Domain Name System (DNS).
- Understanding of Unicode and Internet Protocols relevant to IDNs.
- Excellent communication skills (oral and written).
- Problem-solving and troubleshooting skills.
- Ability to self-manage progress against milestones and deliverables.
- Ability to work under pressure with attention to detail and accuracy.
- Flexibility, adaptability and eagerness to learn new knowledge.
- Willingness, flexibility and ability to work in different time zones.
- Fluency with English; multi-lingual skills strongly preferred as there is a need to converse with international stakeholders.
**Education and Experience Requirements**:
- Bachelor’s degree required in Computer Science or a related field; preference will be given to those with coursework in computational linguistics, minimum 1-2 years of related work, project experience or equivalent.
- Experience using Microsoft Office products (Word, Excel, Powerpoint) required.
- Experience programming for data processing preferred.
- Project management experience preferred.
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