Associate Director, Casino Operations

**Job no**: 502654

**Work type**: Full Time

**Location**: Marina Bay Sands

**Categories**: General Services

**Responsibilities**:
**General**
- Lead a facilities section to maintain the facilities in the Integrated Resorts (IR), which includes Casino, Hotel, MICE, F&B, Entertainment, Attractions and the associated systems of mechanical, electrical, plumbing, air-conditioning, fire protection etc. and other related equipment.
- Support CE/Directors of Facilities in establishing strategies and plans for the respective team.
- Plan and implement corrective and preventive maintenance program in accordance with the code of practice, authority requirement and guidelines.
- Perform all duties in compliance with the policies / standards of MBS and directives of parent company LVSC.
- Coordinate with all departments and other stakeholders for the execution the required operation, maintenance and project activities.
- Drive for continuous improvement by leveraging new technologies and data analysis tools.
- Implement effective fire safety management program to prevent fire incidents.
- Ensure safe working environment for the team members and contractors at all time.
- Manage customer driven quality program and improvement initiatives.
- Support MBS Sustainability and CSR efforts
- Perform any other initiatives as directed by the VP / Directors of Facilities

**Operation Management**
- Ensure IR’s operational requirements are adequately supported.
- Establish operational standards and SOPs for IR’s facilities and MEP systems.
- Operate the facilities and MEP systems efficiently and safely per operational standards and SOPs.
- Maintain all mandatory operating permits required for facility operation.
- Implement Emergency Response Procedures to handle various emergency situations, such as fire, power outages, floods etc.

**Maintenance Management**
- Establish asset inventory for IR’s facilities and MEP system.
- Implement preventive and predictive maintenance program to effectively maintain asset’s performance and continued serviceability.
- Ensure the maintenance activities in accordance with manufacturer’s instructions and local authority requirements.
- Manage service contractor’s performance and provide recommendations for contract renewal.
- Maintain essential records of inspection, testing and maintenance activities.
- Support long term asset and equipment replacement plan using life cycle analysis.

**Project Management**
- Manage and executed the assigned capital projects, A&A and improvements projects in accordance with the Company’s policies and guidelines.
- Prepare tender documents, scope of work and specifications.
- Manage /support the project hand-over and/or pre-opening program, including on-site physical inspection and defect rectification.

**Resource Management**
- Plan the sectional OPEX and CAPEX annual budget in accordance with requirements
- Manage and utilize the resources effectively to deliver the functions of Facilities department
- Ensure effective manpower planning for the required O&M activities with optimal productivity and budgetary control.
- Establish systematic monitoring program for property’s utility consumption
- Develop and implement energy conservation initiatives to improve energy efficiency
- Establish effective inventory management and stock controls to ensure adequate spare parts, materials and tools etc. are maintained to meet continuous O&M requirements

**Leadership and People Management**
- Be a role model particularly through OneMBS and manage the Facilities team to support MBS business objectives.
- Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction
- Monitor and manage team performance by providing supervision, counselling and coaching
- Manage team’s performance, work quality and productivity to meet department’s KPIs and MBS business objectives
- Provide training and development program for Facilities team members
- Execute hiring and succession planning processes that encompass the company’s diversity commitment.
- Manage team members’ staff issues including performance appraisal, administration of disciplinary actions etc. when necessary in accordance with MBS policies and procedures

**JOB REQUIREMENTS**

**Education & Certification**
- Professional Qualification and Certification relating to the above-mentioned fields will be an advantage.
- Demonstration of personal commitment and curiosity to be involved in continuously upgrading one-self through various learning channels will be an advantage.

**Experience & Competency**
- At least 10 years solid hand-on practical engineer experience in large-scale properties such as Integrated Resort, Hospitality, Mixed Development, MICE etc. providing engineering services, operation supports, and/or operations & maintenance of the facilities, plants and systems
- At least 2 years in the similar capacity will be an advantage