E-commerce Assistant

7 days ago


Singapore A DREAMWORKS COMPANY PTE. LTD. Full time

**Job Description**:

- Daily monitor and reply customer inquiries appropriately across all E-commerce platforms to ensure a reliable and consistent customer experience, aligned with best-practices. Manage to follow up with customers' requests, enquiries, orders etc;
- Daily monitor on product reviews / ratings and reply to queries to ensure customer satisfaction;
- Manage to come up with solutions by communicating with online platform's customer service;
- Coordination of packing & arrangement on the shipment base on our Logistics;
- Uploading and maintaining all the SKUs selection on the e-commerce platform;
- Support the Management team in exploring strategic initiatives for our online offering;
- Assistance with price adjustments / promotion deals on e-commerce platform

Requirement:

- Minimum ITE qualification.
- No experience required. Fresh graudates are welcome.
- Must be computer literate.
- Proficient in MS office.
- Organized and meticulous.
- Team player and self-motivated.



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