Customer Research

7 days ago

Singapore Castlery Full time

Castlery is looking for a **Customer Research & Insights Manager** to join our **Commercial **Team***
- Customers are at the heart of Castlery and we are focused on deepening our understanding of the voice of customer. In this role, you will lead our market and customer research efforts and derive insights to help us make better customer-backed decisions. You will work closely with senior leadership and key stakeholders across the company in a fast-paced and global team. _

**What you'll be doing**
- Deliver actionable customer and market insights to support company and department-level decision making across our three markets (Australia, United States and Singapore)
- Partner with internal stakeholders to understand their business needs, identify research objectives, design and recommend research methodologies.
- Conduct primary research including hypothesis creation, research design (e.g., surveys, interviews, focus groups, recruiting, etc.) and fielding research (in-house or external parties)
- Effectively analyse and incorporate multiple sources of research (primary and secondary) and provide valuable and actionable insights
- Programme manage overall market research initiatives to deliver timely insights
- Instil customer research best practice in Castlery through training and new processes
- Conduct presentations on research findings and recommendations

**What you'll need**
- 5-10 years of experience in consumer research in an agency or in-house research team (in managerial role)
- Experience managing research agencies / platforms will be a plus
- Strong analytical skills to translate research findings into actionable insights
- Great written and verbal communication
- Strong team player able to work cross-functionally
- Fluent in English, both written and spoken
- Experience in retail or consumer sector will be a plus
- Familiarity with our key markets (Singapore, United States, Australia) will be advantageous

**What we promise**

**Our first promise - the ride of a lifetime**

You'll be joining a company in its most exciting phase; we've proven our product market fit, and with the growing online penetration of furniture, we're now focused on hypergrowth. You'll have a front-row seat in witnessing the growth of our customer-base and organisation at a global-level.

**Our second promise - a place to thrive**

We're building a company that has people as one of the company's core pillars for success. It's our mandate to help every employee perform to their highest potential so that they can do the very best work of their lives here, at Castlery.

We're committed to our employees' growth, and continuously strive to ensure our employees are set up for success through their journey, starting with an excellent onboarding experience, and carrying over into emphasis on personal and professional development

Castlery strives to maintain a psychologically safe, transparent, and flexible work environment to enable our people can perform at their best level and believes in partnering our employees to raise that level as they grow with us.

  • Qualitative Researchers

    4 days ago

    Singapore Hansa Research Group Full time

    The ideal candidate for this position should have an MBA & above qualification along with 8-12 years of relevant experience in well-known Market Research organizations. Your responsibilities will include training, developing, and mentoring the team to enhance their skills and capacity. You will be accountable for achieving business targets, optimizing...

  • Qualitative Researchers

    3 weeks ago

    Singapore Hansa Research Group Full time

    The ideal candidate for this position should have an MBA & above qualification along with 8-12 years of relevant experience in well-known Market Research organizations. Your responsibilities will include training, developing, and mentoring the team to enhance their skills and capacity. You will be accountable for achieving business targets, optimizing...

  • Robotics Research Scientist

    6 days ago

    Singapore Menlo Research Pte Ltd Full time

    About the Role We’re looking for an Research Scientist who blends frontier research curiosity with engineering discipline. You’ll work at the core of our research efforts, training state-of-the-art models and building training infrastructure. This role is ideal for someone who thrives in high-performance environments, understands the nuances of training...

  • Associate Research Director

    5 days ago

    Singapore Blackbox Research Pte Ltd Full time

    Blackbox provides clients with decision science solutions, offering consumer, business, and community-wide perspectives on contemporary problems and challenges. We monitor emerging trends both regionally and globally with the main aim of signalling potential changes of significance before they occur. For over 20 years we have gathered data, constructed...

  • Research Officer

    1 week ago

    Singapore VELA RESEARCH SINGAPORE PTE. LTD. Full time

    1 year exp **Roles & Responsibilities** Work as a supporting role in IVD product research and development activities with the potential to be developed into a more senior independent individual contributor in R&D or other functional departments within the company. **Duties and Responsibilities** - Support Scientists to develop innovative products for...

  • Senior Research Manager, Brand Science

    1 week ago

    Singapore BLACKBOX RESEARCH PTE LTD Full time

    We are looking for a Senior Research Manager. You will be part of a client service team that partners some of our organisation’s largest and most sophisticated clients. These efforts will require the ability to understand client business needs, experience in research design, persuasive proposal writing, and marketing of capabilities to new and existing...

  • Senior/research Executive, Public Policy

    1 week ago

    Singapore BLACKBOX RESEARCH PTE LTD Full time

    The Research Executive will support and assist in the delivery of assigned research project activities and will have the opportunity to learn critical research skills and domain knowledge from senior researchers by conducting relevant current affairs, trends, and information, and thereafter translating them into insightful reports, commentaries, and...

  • Director, Customer

    2 days ago

    Singapore LSEG (London Stock Exchange Group) Full time

    Customer & Market Research Director at LSEG The Director role in the Customer & Market Research function at LSEG is a pivotal position responsible for leading a team to develop data-driven solutions that provide actionable insights supporting the business objectives of the organization. As the Director, you will oversee the operational and executive-level...

  • Research Engineer

    6 days ago

    Singapore A*STAR RESEARCH ENTITIES Remote Work Freelance Full time

    Job Title: Heterogenous Integration Research Engineer About Us: The Institute of Microelectronics (IME) is a global leader in semiconductor innovation, specializing in advanced wafer level packaging. Our research focuses on advanced packaging such as high-density Fan-Out Wafer-Level Packaging (FOWLP), 2.5D/3D packaging, and co-packaged optics. At IME,...

  • Research Engineer

    4 days ago

    Singapore A*STAR RESEARCH ENTITIES Remote Work Freelance Full time

    About Us: The Institute of Microelectronics (IME) is a global leader in semiconductor innovation, specializing in advanced wafer level packaging. Our research focuses on pioneering platforms such as high-density Fan-Out Wafer-Level Packaging (FOWLP), 2.5D/3D packaging, and co-packaged optics, essential for the next generation of heterogeneous chiplet...