Customer Support Engineer

Our customers’ success is our success. ATR Customer support strive to ensure customers’ operating needs are being met at the highest level. Having strong relationships and deep understanding of customers operations are of significant value to us. As Customer Support Director, your objective will include: - Developing strong understanding of customer...

**Job Scope**: As a member of customer support team, the Customer Support Engineer (CSE) will be responsible for technical support activities to customers and partners including on-site support and second line support as needed. He/she will act as the liaison between the field and customer support regional office in Hong Kong and being the technical...

**Responsibilities**: - Provide post-production support services for the customers, including the following activities: - Analyze, identify, prioritize and assist in resolution of issues in production environments - Configuration management and change management - Finalize the implementation process; identify the outstanding tasks and problems remaining...

**About AETOS**: AETOS Capital Group Pty. Ltd. (AETOS) is a renowned Australian broker specializing in financial products trading services.AETOS Support Services is a wholly owned operational office within the AETOS Capital Group of companies. AETOS Support Services team in Singapore consists of the departments of IT, Dealing, Operation and Finance. **About...

**Job Description Summary**: This role will be will be responsible as the single point of contact for meeting the daily service support needs of the customer’s solution and driving customer satisfaction through effective and timely communications. Also he/she will be responsible for developing and maintaining strong interpersonal relationships with...

Imagine a world where you could detect health issues sooner to treat them more effectively. Where food and water are always safe, even in remote corners of the earth. And where scientific and medical research are enhanced to solve the greatest challenges of our times. At PerkinElmer, we imagine this world every day. PerkinElmer’s commitment to scientific...

The incumbent will be reporting to the Automation & Robotics Manager and will be responsible for providing support to the Sales team and customers with product knowledge, installations & training. **Duties & Responsibilities** - Acquire and actively build knowledge of products and solutions - Install and maintain Robotics & Automation Department products &...

**Senior / Customer Support Engineer**: Senior / Customer Support Engineer **Responsibilities**: - Maintain positive and professional relationships with both internal and external clients. - Respond promptly to customer service requests. - Be available for emergency calls on a 24/7 basis. - Generate monthly executive reports for clients. - Ensure the...

**Customer Support Services Engineer** **Working week: Saturday through Wednesday** **Opportunity**: Would you like to learn about biometric verification and work with the latest generation smart phone technologies? Interested in learning new platforms and new technology? If you consider yourself a high energy, customer focused, problem solving wiz then...

COMPANY DESCRIPTION 1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities...

Roles & ResponsibilitiesJob DescriptionTo assist the Sales department to generate quotation Perform sales admin duties Handle any sale enquiries Any other task required by the companyJob RequirementsDiploma in Electrical Technology or Building Services Technology (Mechanical /Electrical) Basic Computer Knowledge Training will be provided Applicant...

To advise and support on customer's hardware issues / requirement (Upgrade of Ram etc.) - Handle customer compliments / complains, crisis prevention, problem solving - Manage projects from end to end - To analyze existing processes and suggest improvement plans to increase productivity / cost-effectiveness Job Requirements - Diploma / Nitec in Information...

Job Description: **Job Description**: We are looking for an experienced Customer Engineer to join our team As a Customer Engineer, you will be responsible for providing technical assistance and support to our customers. You will be responsible for troubleshooting and resolving technical issues, as well as providing technical advice and support to...

**Job Title**: Customer Support Executive (1 year renewable contract)Industry: Wholesale / Distribution / TradingSalary: SGD 2600 - 3000Location: Central, SingaporeAbout Company: Our client is a pioneer of engineering plastics and global company that has continued to support manufacturing around the worldJob Description: - Coordinate daily operations &...

**Main goals **Responsibilities and authorisation The Support Engineer is responsible for receiving, logging and carrying out administration and fault investigation tasks on the incidents reported by the Marlink end-user/customer. He/she is further responsible for escalating issues to 2/3.line support functions whenever applicable - as part of the incident...

**You will**: Hold a high bar for Support when owning customer interactions Identify, document and follow up with engineers on product bugs and features Advocate for customers by identifying trends in issues and suggesting improvements to processes, policies and products Recognize errors and draft improvements to content in the external Support Center and...

**Responsibilities**: - Manage customers' orders and enquiries and follow through to order fulfilment - Handle customers' enquiries on spare parts - Assist Sales Manager on tender/ program/ contract - Prepare quotations and follow-up with customers on order status - Monitor orders and liaise with QA, Logistics and Technical Departments to ensure timely...

COMPANY DESCRIPTION 1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities...

**Job Description**: A new opportunity has arisen for a skilled Manager, Customer Support like you, to oversee and bring expertise to our team. Rolls-Royce Power Systems is headquartered in Friedrichshafen in southern Germany and employs around 9,000 people. The product portfolio includes mtu-brand high-speed engines and propulsion systems for ships, power...

**Customer Support Coordinator**: **About the position** As a** Customer Support Coordinator, **you will: - Answer, identify and prioritise (Triage), incoming support requests according to the Service Level the Customer is entitled to and the urgency of the request - Schedule and arrange Field Support Attendances and ensure availability of appropriate...