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Cross-sell Sales Representative

2 weeks ago

Singapore Shopify Full time

Company Description

Shopify is a leading global commerce company, providing trusted tools to start, grow, market, and manage a retail business of any size. Shopify makes commerce better for everyone with a platform and services that are engineered for reliability, while delivering a better shopping experience for consumers everywhere. Shopify powers millions of businesses in more than 175 countries and is trusted by brands such as Allbirds, Gymshark, Culture Kings, JB Hifi and many millions more.

**Job Description**:
The world has changed and we’re changing with it

Although our roots are in e-commerce, Shopify technology extends much further than just our world-class e-commerce platform. Our growing sales teams work directly with notable brands and entrepreneurs to develop their commerce strategies — whether that is starting or expanding their brick & mortar operations or tapping into the millions of consumers that use Shop Pay as their preferred payment method.

At Shopify there is a unique opportunity for high impact sales professionals to build a career with a company that will continually provide opportunities for growth while knowing you are helping business owners create those same opportunities within their businesses as you help them leverage all that Shopify can offer.

The Cross-Sell Sales team is an inside sales team that drives merchant adoption for specific value-add solutions on top of our e-commerce subscriptions. These products include Shopify Payments and our retail point of sale system.

Shopify Payments is the simplest way to accept payments from shoppers, while tapping into millions of customers who use Shop Pay for a seamless mobile checkout. Our Shopify Point of Sale (POS) system seamlessly integrates merchant’s brick and mortar retail stores with their online store to provide a customer experience unlike any other and build strong relationships with their customers regardless of where they interact and purchase from their brand.

**Responsibilities and Duties**:

- Be merchant obsessed, understand their unique business goals, curious about the why, and tailor the conversation and product to the merchant's needs.
- Effectively manage sales opportunities through the full sales cycle from prospecting through to closing.
- Innovate and create new ways to sell to merchants or prospect to your book of business, we’re always looking for a fresh perspective.
- Keep merchant opportunities up to date in Salesforce with accurate information and forecasted close dates.
- Be agile and adapt to challenges while remaining calm in a constantly changing environment.
- Advisor; provide merchant insights and feedback to our Product teams for how the products can be improved in region.
- Collaborating on projects within the team and across the region with other Shopify teams to deliver the highest level of merchant experience.

**Qualifications**:

- Full Sales Cycle experience preferably in technology/software environment.
- Ability to create and execute a territory plan.
- High energy and strong work ethic driving towards meeting or exceeding the teams and individual goals.
- The ability to work in a self-directed manner navigating through a fast-paced and ambiguous environment.
- A collaborative mindset to proactively work with both your peers and cross-functional teams to make our people, our merchants and Shopify better.
- A passion for talking to people, curiosity for understanding their unique business needs, and showing them how to 10X their business.
- Excellent relationship, communication, and influencing skills.
- A love for trying new things, iterating and then diving in again.
- A proven history of excellence and a track record of success.

Additional Information
- At Shopify, we understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team - so if your experience is this close to what we’re looking for, please consider applying._