Network Operations Engineer

2 weeks ago

Singapore Miratech Full time

Company Description*
What We Do*
Miratech helps visionaries to change the world. We are a global IT services and consulting company that brings together global enterprise innovation and start-up innovation. Today we support digital transformation for the largest enterprises on the planet.
By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. Our culture of Relentless Performance enables over 99% of Miratech’s engagements to succeed by meeting or exceeding scope, schedule and/or budget objectives since our inception in 1989.

**Job Description**:
We are looking for a Network Operations Engineer to join our team, who will be responsible for managing the global network and security infrastructure. The Network Operations team performs multiple operational tasks, projects and engineering aspects in routing, load balancing, monitoring and optimizing the network. Network Operations Center (NOC) is the foundation of the Global Network Operations team which provides active monitoring and remediation of incidents, alerts and any infrastructure stability issues. The team is also responsible for automation to quickly identify and resolve issues.

**Responsibilities**:

- Provide 1st/2nd line technical support & incident management, monitoring for circuits and hardware. Report and track carrier issues, hardware RMA’s etc.
- Manage operational network maintenance activities and implement changes.
- Provide monitoring & fault management and remediation of alerts. Tuning & optimization of monitoring systems.
- Assist with root cause analysis of incidents.
- Assist with periodic network reviews and analysis.
- Help with establishment of operational procedures & support documentation.
- Review, track and update network operations policies, standards and documentation.
- Assist with development of the network management platform adoption, configuration and tuning.
- Complete daily network checks and operational handover duties.
- Participate in shift rotation coverage.

**Qualifications**:

- 2-3 years of experience in IT infrastructure operations/support role.
- Knowledge of network routing and switching technologies and routing protocols.
- Experience with various Cisco equipment (routers, switches).
- Experience with Checkpoint, Cisco firewalls, load balancers and WAN accelerators is desirable.
- Experience in scripting and programming skills (Python, Ansible, Terraform) is desirable.
- Formal technical certification such as CCNA/CCNP.
Additional Information*
We offer*
- Strong career opportunities for professionals
- A variety of international projects and mobility across projects
- Professional development support and professional certification opportunities
- Competitive compensation, advanced bonus systems
- Flexible working schedule with a remote possibility
- Corporate, social and cultural events

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