Network Engineering Manager

2 weeks ago

Singapore Network Guard Full time

**About this role**:
We're a rapidly-expanding engineering organization actively designing and building a modernized approach to handling and optimizing our global network traffic and infrastructure. Our work will directly impact and influence the wider organization's ability to deliver key features and provide industry-leading VPN performance, while also enabling and participating in exciting new capabilities to be developed in the future.

**Role Responsibilities**:
As the leader of this team, you'll be responsible for:

- **Be a hands-on manager, **with technical depth, vision, and ability to innovate, to a strong technical team.
- **Articulating a strategic vision **for your team covering the business plan, technology, architecture design and operational processes.
- **Teaching & sharing knowledge **within your team and throughout the company, to help other engineering teams achieve their goals faster, more securely and more directly.
- Being the **people manager for all members of the team**. You hire, train, motivate, assign responsibilities, and hold people accountable. You will compare actual versus expected deliverables and exchange actionable feedback at a high frequency.

Your **success **will be evaluated by:

- **Satisfaction of internal customers**
- Your team's ability to architect a solution that meets their business requirements
- Effectiveness of communication to all stakeholders
- Effectiveness of training and quality of documentation
- **Consistent progression** of your team's career and skills development plans
- Ability to **consistently meet **agreed quarterly OKRs
- **Cost and energy targets** you achieve through optimizing infrastructure design
- **Performance** and **Quality** of your team and their outcomes through defined measurements

**Role Requirements**:
Requirements for the role include:

- Experience managing Network Engineers:

- Mentoring and guiding the growth of Network Engineers
- Evaluating performance of reports and resolving performance issues
- Experience managing production systems:

- Resolving issues in mission critical systems
- Learning from outages using blameless post-mortems
- Business analysis:

- Prioritizing work taking into account business priorities
- Capturing requirements from a diverse set of stakeholders
- Network engineering:

- Strong experience leading a team of highly-technical engineers
- Working experience and knowledge of routing, switching, and internet protocols
- Experience with working in / with 3rd-party Data Center Colocation Facilities
- Strong ability to evaluate, communicate, and work with 3rd-Party Providers and Vendors
- Experience with network design and architecture
- Proficiency in understanding and defining quality performance metrics for network infrastructure and the traffic that crosses it

**Nice skills to have, but not required (if any)**:
Useful skills or knowledge to have include:

- Experience with designing or architecting very large networks, high availability, or global backbones is a major plus
- Previous industry experience at similar environments such as ISPs, IXPs, DCs, major IP carrier networks
- Experience with or working knowledge of SDN / SD-WAN is a plus
- Knowledge of modern observability stacks like Prometheus/Grafana
- Strong automation/scripting skills in Python, Go, or others
- Good understanding of best security practices:

- Threat modeling
- Network-based attack vectors (i.e. DDoS)
- Experience using agile software development practices

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