User Access Support

1 week ago

Jurong East, Singapore Thatz International Pte Ltd Full time

Are you seeking the new norm career opportunities?

We are helping **Thatz International Pte Ltd **to identify suitable talents to help them to grow their business in the new norm. Selected talents will be placed with them to carry out their Next-Generation ICT Engagement and Consultancy (Thatz 2.0) or Outsourcing business.

**Who we are**

Our **DELIVERIES**:

- Quality
- Speed
- Technology
- Right Pricing
- User eXperience

Our **CORE VALUES**:

- Integrity
- System
- Consistency
- Forward Looking
- Humanity, and
- Environmental Friendly

**User Access Support**

Job Title: User Access Support

Work Location: Jurong East, Singapore

**About the Job**

To provide user access administration and support, including maintenance of software/hardware license, and maintenance contract renewal.

**Primary Responsibilities**:
1. Application first level support.

2. Perform access administration as per Account Requests, Service Requests, and Password Reset Service Requests.

3. Configuration of default access for new onboarded systems or change request.

4. Monthly operational reporting.

5. Assist in system testing due to fixes, enhancements.

6. Coordinating annual account ID verification exercises.

7. Assist in reorg activities.

8. Assist in providing and extracting data for audit purposes.

9. Any other duties as required by the corporation.

**Job Requirements**:
1. Higher NITEC or Diploma in IT, Computer Science, Science, Engineering or related qualification.

2. At least 5-10 years of experience and at least completed 5 projects in that role.

3. Prior experience in Identity and Access Management (IAM) (i.e. SailPoint IdentityIQ).

4. Prior experience in helpdesk support.

5. Knowledge on IT matters.

6. Familiarity with maintenance of various software/hardware license.

7. Good communication skills.

8. Good command of written and verbal English.

9. Detail-oriented and meticulous.

10. Able to multitask with mínimal supervision.

**ARE YOU THATZ ONE?**

Get in touch
- Prepare your updated resume (please include your notice period, current salary package with full breakdown such as base, incentives, annual wage supplement, etc.), and expected package.

Please note that your response to this job advertisement and communications with us according to this job advertisement will constitute an informed consent by you to the collection, usage, and/or disclosure of your personal data by Thatz Resources Pte Ltd and her customers to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act.

Best wishes for your job search

Feel free to recommend this position to your friend(s) or relative(s) who may meet our needs and get rewarded.

Connect with us on Instagram, Facebook, and more to stay updated on our latest offerings, industry insights, and exciting announcements. Join our vibrant online community and reach out further to discover the endless possibilities with our business. Follow us now for more
- STAY SAFE AND HEALTHY TAKE CARE_

**Job Types**: Full-time, Contract
Contract length: 36 months

Pay: $3,000.00 - $4,500.00 per month

**Benefits**:

- Health insurance

Schedule:

- Monday to Friday

**Experience**:

- user access support: 5 years (preferred)

Work Location: In person

  • IT User Support Analyst Sr

    4 days ago

    Jurong East, Singapore Valvoline Global Full time

    **Why Valvoline Global Operations?** Valvoline Global is a worldwide leader in automotive and industrial solutions, creating future-ready products and best-in-class services for partners around the globe. Established in 1866, we introduced the world’s first branded motor oil, claiming our position as The Original Motor Oil. As an affiliate of Aramco, one...

  • IT User Support Analyst I

    4 days ago

    Jurong East, Singapore Valvoline Global Full time

    **Why Valvoline Global Operations?** Valvoline Global is a worldwide leader in automotive and industrial solutions, creating future-ready products and best-in-class services for partners around the globe. Established in 1866, we introduced the world’s first branded motor oil, claiming our position as The Original Motor Oil. As an affiliate of Aramco, one...

  • End-user Computing

    1 week ago

    Jurong East, Singapore Thatz International Pte Ltd Full time

    Are you seeking the new norm career opportunities? We are helping **Thatz International Pte Ltd **to identify suitable talents to help them to grow their business in the new norm. Selected talents will be placed with them to carry out their Next-Generation ICT Engagement and Consultancy (Thatz 2.0) or Outsourcing business. **Who we are** Our...

  • Access Management

    2 weeks ago

    Jurong, Singapore GECO Asia Full time

    You’ll be working as part of the Security department within Technology Services. Within Security, you’ll be part of a global Access Management team and responsible for all aspects of production support. The team provides 24x7 support with a follow the sun operating model. Some shift work is to be expected. **Responsibilities**: - Manage support and...

  • Executive - Process Support

    1 week ago

    Jurong, Singapore GECO Asia Full time

    **Qualifications**: **Experience (type of)** - Experience in IBM Mainframe OS/390 - Proficient in MS Office Applications & reporting tools, MS Outlook - Basic knowledge on computer hardware and networking **Specific Knowledge** - Good working knowledge in the area of supply chain / Logistics - Excellent interpersonal and communication skills - Strong...

  • Senior IT Support

    6 days ago

    Jurong East, Singapore CHINA HARBOUR (SINGAPORE) ENGINEERING COMPANY PTE. LTD. Full time $40,000 - $60,000 per year

    Job Description:Setup computers, provide end-user support for company & project offices (computers and applications)Maintain the functionality of IT equipment, including hardware, software, network, etc..Account creation for emails, users AD account, printers, applications etc.Update inventory, documentation, follow up on licensing renewal.Coordination and...

  • Data Centre Support

    1 week ago

    Jurong East, Singapore Thatz International Pte Ltd Full time

    Are you seeking the new norm career opportunities? We are helping **Thatz International Pte Ltd **to identify suitable talents to help them to grow their business in the new norm. Selected talents will be placed with them to carry out their Next-Generation ICT Engagement and Consultancy (Thatz 2.0) or Outsourcing business. **Who we are** Our...

  • Application Support Analyst

    1 week ago

    Jurong East, Singapore Francois Maritime Services Pte Ltd Full time

    The responsibilities of the Application Support Analyst are not limited to the followings: - Maintain Application Console and work with Integration related issues - Identify and recommend continuous improvement changes required for the Service Desk - Identify IT processes and service offerings - Planning, Scheduling, and documenting changes for service...

  • Junior IT Technician

    6 days ago

    Jurong East, Singapore Tong Huat Poultry Processing Factory Pte Ltd Full time

    Job description - Provide IT Technical Support to users in terms of desktop support and helpdesk support - Assist with maintenance and upgrading works - Ensure proper equipment documentation as well as physical inventory of assets - Handle IT access control - Assist in IT department related administrative duties **Requirements**: - IT Certification or...

  • L1 Support Engineer

    1 week ago

    Jurong East, Singapore Government Organization Full time

    **Oversight and management of Operation JIRA support tickets coming in for the system** **Communicating directly with users to help resolve their issues** **Analysing trends on the operations and tickets to come up with insights and action plans for better handling of tickets** **Job Type**: Contract Contract length: 12 months Pay: $2,200.00 - $3,000.00...