User Access Support

2 weeks ago

Jurong East, Singapore Thatz International Pte Ltd Full time

Are you seeking the new norm career opportunities?

We are helping **Thatz International Pte Ltd **to identify suitable talents to help them to grow their business in the new norm. Selected talents will be placed with them to carry out their Next-Generation ICT Engagement and Consultancy (Thatz 2.0) or Outsourcing business.

**Who we are**

Our **DELIVERIES**:

- Quality
- Speed
- Technology
- Right Pricing
- User eXperience

Our **CORE VALUES**:

- Integrity
- System
- Consistency
- Forward Looking
- Humanity, and
- Environmental Friendly

**User Access Support**

Job Title: User Access Support

Work Location: Jurong East, Singapore

**About the Job**

To provide user access administration and support, including maintenance of software/hardware license, and maintenance contract renewal.

**Primary Responsibilities**:
1. Application first level support.

2. Perform access administration as per Account Requests, Service Requests, and Password Reset Service Requests.

3. Configuration of default access for new onboarded systems or change request.

4. Monthly operational reporting.

5. Assist in system testing due to fixes, enhancements.

6. Coordinating annual account ID verification exercises.

7. Assist in reorg activities.

8. Assist in providing and extracting data for audit purposes.

9. Any other duties as required by the corporation.

**Job Requirements**:
1. Higher NITEC or Diploma in IT, Computer Science, Science, Engineering or related qualification.

2. At least 5-10 years of experience and at least completed 5 projects in that role.

3. Prior experience in Identity and Access Management (IAM) (i.e. SailPoint IdentityIQ).

4. Prior experience in helpdesk support.

5. Knowledge on IT matters.

6. Familiarity with maintenance of various software/hardware license.

7. Good communication skills.

8. Good command of written and verbal English.

9. Detail-oriented and meticulous.

10. Able to multitask with mínimal supervision.

**ARE YOU THATZ ONE?**

Get in touch
- Prepare your updated resume (please include your notice period, current salary package with full breakdown such as base, incentives, annual wage supplement, etc.), and expected package.

Please note that your response to this job advertisement and communications with us according to this job advertisement will constitute an informed consent by you to the collection, usage, and/or disclosure of your personal data by Thatz Resources Pte Ltd and her customers to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act.

Best wishes for your job search

Feel free to recommend this position to your friend(s) or relative(s) who may meet our needs and get rewarded.

Connect with us on Instagram, Facebook, and more to stay updated on our latest offerings, industry insights, and exciting announcements. Join our vibrant online community and reach out further to discover the endless possibilities with our business. Follow us now for more
- STAY SAFE AND HEALTHY TAKE CARE_

**Job Types**: Full-time, Contract
Contract length: 36 months

Pay: $3,000.00 - $4,500.00 per month

**Benefits**:

- Health insurance

Schedule:

- Monday to Friday

**Experience**:

- user access support: 5 years (preferred)

Work Location: In person

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