Service Now Developer

4 days ago


Singapore ZAFIRO CONSULTING PTE. LTD. Full time

**Responsibilities**:

- Develop and maintain custom workflows, business rules, UI policies, and client/server scripts.
- Integrate ServiceNow with external systems using REST/SOAP APIs.
- Collaborate with stakeholders to gather requirements and translate them into technical solutions.
- Troubleshoot and resolve technical issues and defects in a timely manner.
- Ensure adherence to platform governance and change management best practices.
- Support ServiceNow platform upgrades and patching.
- Develop technical documentation and user training materials.

**Requirements**:

- Bachelor's degree in Computer Science, Information Technology, or related field.
- 4+ years of hands-on development experience in ServiceNow.
- Strong knowledge of ServiceNow modules such as ITSM, CMDB, Incident, Problem, Change, Service Catalog, etc.
- Experience with JavaScript, Glide APIs, HTML, and CSS.
- Familiarity with Agile and ITIL practices.
- Experience in ServiceNow integrations using REST/SOAP.
- ServiceNow Certified System Administrator (CSA) is required; Developer or Implementation Specialist certifications are a plus.


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