
Service Now Developer
6 days ago
Key Responsibilities:
• Lead the development and implementation of custom applications using ServiceNow App Engine
• Provide technical mentorship and guidance to junior developers
• Design and develop complex workflows, business rules, and custom applications
• Establish coding standards and best practices for the development team
• Conduct code reviews and ensure quality of deliverables
• Troubleshoot complex technical issues and provide solutions
• Create technical documentation and knowledge base articles
• Participate in architecture discussions and solution design sessions
Required Qualifications:
• Minimum 7 years of ServiceNow development and implementation experience
• Minimum 3 years of hands-on experience with ServiceNow App Engine development
• Current ServiceNow certifications (e.g., Certified Application Developer, Certified Implementation Specialist)
• Experience in at least 2 large-scale ServiceNow implementations
• Strong expertise in JavaScript and ServiceNow scripting
• Proven track record of technical leadership and mentoring
Technical Skills:
• Advanced knowledge of ServiceNow App Engine Studio and App Engine Templates
• Expertise in ServiceNow scripting using JavaScript
• Strong understanding of ServiceNow platform capabilities and limitations
• Proficiency in:
o Business Rules
o Client Scripts
o UI Policies
o UI Actions
o Workflows
o Flow Designer
o Integration Hub
o Service Portal development
o Experience with source control and deployment tools
o Knowledge of REST/SOAP web services and APIs
Leadership Skills:
• Demonstrated ability to mentor and guide junior developers
• Experience in conducting technical training sessions
• Strong code review and quality assurance skills
• Ability to translate complex technical concepts to non-technical stakeholders
• Experience in estimating development effort and managing technical deliverables
Additional Requirements:
• Experience with Agile development methodologies
• Strong problem-solving and analytical skills
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Experience in creating technical documentation
Preferred Qualifications:
• Experience with multiple ServiceNow releases and platform upgrades
• Knowledge of ITIL processes and frameworks
• Experience with performance tuning and optimisation
• Background in implementing ServiceNow best practices and governance
• Additional technical certifications in relevant areas
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