Aqua Specialist

**Job Overview**:
Responsible for the management of Aqua Adventure Specialist (High related & water activity etc) including, but not limited to, taking care of the day-to-day operational needs. Responsible also for the operational readiness of the clubhouse and its facilities.

**Job Responsibities**:

- Responsible for the management of day-to-day operation of Aqua Adventure in a safe and effective manner including, but not limited to, conducting activities in a safe and fair manner, delivery of fun and engaging activities in Aqua Adventure and performing front of house services
- Provide a high standard of aquatic safety and exemplary customer relationship management
- Conduct impactful and fun programmes and courses and deliver the agreed objectives, programmes, and deliverables within budget set.
- Perform first-line management of any crisis in the field.
- Assist with timely daily, weekly, monthly, quarterly, and annual inspections and both corrective and preventative maintenance on activity and safety equipment, fixtures, and fittings.
- Assist to manage hazards, monitor safety conditions and conformance with safety procedures.
- Assist to prepare monthly & quarterly report by keeping a timely record of data such as revenues, patronage, expenses, and programme details
- Be involved and assist in Organization events and ad hoc committees when required

**Job Requirements**:

- Diploma in a related discipline (Outdoor & Adventure Learning, Sports & Wellness etc) and/or experience in a recreational facility with track records in a customer centric environment.
- Comfortable working with height and water
- Ability to thrive under work pressure, good problem-solving skills to overcome difficulties. Able to think fast and decisive. Skilled at multi-tasking and well organized.
- Excellent communications skills - both written and spoken
- Strong observational skills and proactively identifying participants’ needs and guidelines
- Proficient in Microsoft Office
- Able to work shift and on public holiday
- Fun & outgoing personality with a proven ability to work well both individually and in a team
- Bronze Medallion and/or Lifesaving 123 certification preferred
- Valid CPR Certification is preferred