Quality Control Manager

**Join Our Team at Crystal Tomato®’s New Pasir Panjang Facility**

As part of our exciting expansion, Crystal Tomato® has opened a brand-new facility in Pasir Panjang, and we are looking for a QC Manager to join our growing team.

**Responsibilities**:

- Implement GMP and other relevant regulations. Under the direct leadership of the Factory Manager, lead the Quality Department staff to fully utilize the functions of the quality management department in health products packaging, including inspection, control and prevention and reporting, ensuring effective product quality supervision and management.
- Assist the Factory Manager in organizing the company’s product quality monitoring activities, identifying issues with product quality, organizing product complaints and recall activities if any, and supervising the effective and timely implementation of corrective actions.
- Lead the department in cooperation with the Human Resources department, responsible for the GMP training of all company employees and the organization as well as implementation of GMP practices.
- Propose investigation and handling suggestions for quality incidents that occur in the factory. Propose suggestions for rewards or penalties for individuals who contribute to improving final packed product quality or causing quality incidents due to violations of regulations.
- Responsible for organizing the formulation, revision and review of sampling methods, inspection procedures and relevant quality management regulations for secondary packaging materials and final packed products.
- Responsible for handling business receptions for external inspections and guidance.
- Be primarily responsible for losses caused by incorrect inspections and handle the resulting loss accordingly.
- Suggest adjustments to the Quality Department’s work. In the absence of QC personnel or in other cases, the Quality Department manager may temporarily take over the QC inspection work, and the Factory Manager may temporarily take over the Quality Department manager’s review and release duties.
- Responsible for validation of relevant machines and confirming the completeness and validity of the documentation as well as the calibration of packaging equipment.
- Responsible for approving the product quality standards and approving and monitoring the inspection reports.
- Responsible for collecting samples and retaining samples for observation.
- Responsible for approving and ensuring the implementation of product and machine validation documents.
- Work with relevant departments to formulate or revise quality standards for secondary packaging materials and final packed products.
- Responsible for relevant rules and regulations for quality management of secondary packaging materials and final packed products.
- Ensure quality department personnel to strictly follow specified standards and inspect the final packed products and materials used.
- Responsible for organizing the analysis and handling of quality incidents.
- Approve the release of packaging materials and final packed products.
- Responsible for the final handling and change control of deviation in materials.
- Responsible for participating in secondary packaging supplier audits.
- Evaluate and review batch packaging records.

**Requirements**:

- Bachelor’s degree or above in Quality Management, Pharmaceutical Sciences, Food Science, or a related field.
- Minimum 5-8 years of experience in Quality Control or Quality Assurance within the health products, pharmaceutical, or food packaging industry.
- At least 3 years of managerial or leadership experience in a GMP-regulated environment.
- Hands-on experience with quality audits, regulatory inspections, and supplier evaluations.
- In-depth understanding of Good Manufacturing Practices (GMP) and other relevant quality regulations.
- Strong knowledge of quality control processes, inspection procedures, and process validation protocols in secondary packaging.
- Proficiency in developing, reviewing, and revising quality management documentation.
- Experience in handling product complaints, recalls, and corrective/preventive actions (CAPA).
- Familiarity with sampling methods, quality incident investigations, and risk management strategies.
- Understanding of equipment validation, calibration, and maintenance in packaging processes.
- Strong problem-solving skills with the ability to identify and address quality issues proactively.
- Excellent communication and interpersonal skills to coordinate with multiple departments, including HR, Packaging, and external auditors.
- Ability to train employees on GMP and quality best practices.
- Strong decision-making ability to approve or reject materials, inspections, and product releases.
- Experience in handling external audits and regulatory inspections.
- Ability to approve product quality standards and ensure compliance with regulations.
- Skilled in implementing corrective actions for non-conformances and overseeing qua