Customer Service Administrator

14 hours ago


Toa Payoh, Singapore Teckwah Industrial Corporation Pte Ltd Full time

Job Description:

- Working knowledge in spare parts ordering and inventory management.
- Responsible for all campaign redemption related activities.
- Key focus on order and fulfilment activity for Personal Health products.
- Accountable for all Personal Health, Online Store and CRP daily orders.
- Ensure parts and pricelist are up to date in Online Store.
- Handle all CRP return and refund cases.
- Generate monthly reports.
- Support monthly cycle count.
- Other ad-hoc duties as assigned by supervisor.

Job Requirement:

- Minimum “O” Level with at least 1 year working experience in a service centre environment
- Must be able to work OT whenever needed.
- Good working knowledge on Microsoft Excel is a plus.
- Must be a good team player.
- Pleasant personality with good interpersonal and communication skills
- Mature and Customer oriented
- Ability to work under pressure in a fast-paced environment
- A team player with positive service mind-set
- 5.5 days work week

Schedule:

- Monday to Friday



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