Customer Service Representative/administrator

1 week ago


Toa Payoh, Singapore ERA Singapore Full time

Job Responsibilities:

- Provide prompt frontline services and perform administrative tasks and reception duties.
- Maintain proper filing and disposal of confidential documents
- Identify and assess our salespersons' need to achieve satisfaction
- Build sustainable relationships and trust with our salespersons through open and interactive communication
- Handle complaints, provide appropriate solutions and alternatives within time limits; and follow up to ensure resolution
- Take the extra mile to engage our salespersons
- Assist in liaising and creating agency collaterals like name card design, mailers, etc
- Assist in the design and creation of graphics, and layouts for making name cards

Pay: $2,000.00 - $3,000.00 per month

**Benefits**:

- Additional leave
- Dental insurance
- Health insurance

Schedule:

- Monday to Friday

Supplemental Pay:

- 13th month salary
- Overtime pay
- Yearly bonus

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



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