Assistant Case Manager

1 week ago

Singapore SPECIAL NEEDS TRUST COMPANY LIMITED Full time

**About The Role**
- Perform annual review of trust accounts with low risk of activation
- Manage and maintain potential database
- Make outbound calls to clients in the potential database to follow-up on their interest in the Company’s services
- Assist in preparing statistical reports and trend analysis of the case management team
- Attend to walk-in clients and coordinate meeting with case managers where applicable
- Assist in liaising with and seeking information from relevant stakeholders and regulators such as CPF, HDB and partners from social service sector
- Assist in gathering and compiling relevant sector information/resources to facilitate case management services/work
- Compile intake assessment documents/files to facilitate the e-storage of such documents by the finance team
- Assist in the monthly/annual physical verification of storage of trust documents
- Assist senior case managers to create and link clients' master file in Client Management System
- Accompany case managers to conduct home-visits
- Undertake and perform other tasks and duties as assigned based on the Company's need
- Please indicate your current & expected salary in your CV

**Technical Competencies**:

- Proficient in Microsoft Office
- Good and effective verbal and written communication skills
- Able to multitask and manage deadlines

**Core Competencies**:

- A good team player
- Service oriented with good interpersonal skills

**Preferred achievements / characteristics**:

- Diploma in any discipline

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