Call Centre Supervisor

Call Center / Hospitality Exp - Supervisory / Team Lead Exp - Call Centre KPI Reporting Exp - Office Hour / 5 Days / Able to work on Weekends **Responsibilities**: - Supervise and manage a team of officers - Provide mentorship and counselling to officers - Manage the tabulation of staffs’ shift allowance and OT claims - Handle escalation, investigate and...

Call Centre Exp - Supervisory / Team Lead Exp - Call Centre KPI Reporting Exp - Office Hour / 5 Days / Able to work on Weekend **Responsibilities**: - Supervise and manage a team of officers - Provide mentorship and counselling to officers - Manage the tabulation of staffs’ shift allowance and OT claims - Handle escalation, investigate and follow up on...

Call Centre Exp - Office Hour / 5 Days Work Week including Weekends **Responsibilities**: - Handle inbound calls and perform outbound calls to customers on callback request - Proper recording of conversation with customer in the call centre system - Achieve individual and team key performance indicators (KPI) set by the management - Maintain a positive and...

Call Centre Exp - Office Hour / 5 Days Work Week including Weekend **Responsibilities**: - Handle inbound and outbound call - Proper recording of conversation with customers in the call centre system - Achieve individual and team key performance indicators (KPI) set by the management - Maintain a positive and helpful approach in interactions with all...

Call Center Exp - Supervisory Exp - KPI Reporting Exp - 5 Days, Office Hour (Ability to work on Weekend) **Responsibilities**: - Supervise and manage a team of officers - Provide mentorship and counselling to officers - Manage the tabulation of staffs’ shift allowance and OT claims - Handle escalation, investigate and follow up on customers’ complaints...

**Call Centre / Customer Service / Hospitality Exp**: - **5 Days Work Week / Office Hour / Able to work on Weekend** **Responsibilities**: - Handle inbound calls - Address customers' enquiries - Follow up on escalated cases and perform call back when required - Ad hoc duties as assigned **Requirements**: - Possess call centre / customer service /...

**Call Centre / Customer Service / Hospitality Exp**: - **5 Days Work Week / Office Hour / Able to work on Weekend** **Responsibilities**: - Handle inbound calls - Address customers' enquiries - Follow up on escalated cases and perform call back when required - Ad hoc duties as assigned **Requirements**: - Possess call centre / customer service /...

Call Centre - No Exp Are Welcome To Apply - Office Hour / 5 Days Work Week including Weekends **Responsibilities**: - Handle inbound and outbound calls - Proper recording of conversation with customer in the call centre system - Achieve individual and team key performance indicators (KPI) set by the management - Maintain a positive and helpful approach in...

* - Call Centre / Customer Service / Hospitality Exp - 5 Days Work Week / Able to work on Weekend **Responsibilities**: - Follow up on escalated cases and perform call back if required to - Ad hoc duties as assigned **Requirements**: - Possess call centre / customer service / hospitality experience - Good communications and interpersonal skills -...

**Call Centre / Customer Service Exp**: - **Office Hour / 5 Days Work Week / Able to Work on Weekends** **Responsibilities**: - Handle inbound and outbound calls - Proper recording of conversation with customer in the call centre system - Achieve individual and team key performance indicators (KPI) set by the management - Maintain a positive and helpful...