Hcm Consulting Manager, Professional Services

2 weeks ago

Singapore RIZING PTE. LTD. Full time

**Description**:
The Consulting Manager is responsible for People Management of our Functional and Technical Consultants across the department. The role focuses on developing the team whilst leading by example by working on key Professional Services projects. The Consulting Manager will work with the Rizing HCM Sales team to support sales pursuits where deep levels of domain expertise are required, showcasing our capability. The Consulting Manager is seen as a thought Leader and Domain expert in the HCM industry.

**Essential Functions**:

- Participates in projects as a Lead or Solution Architect, consulting clients with confidence and high quality.
- Responsible for the management of a team of consultants (who are a mix of functional and/or technical in nature) including the professional development of this group.
- Responsible for ensuring the team meets utilization targets and other agreed Key Performance Indicators.
- Provides input to the development of delivery excellence activities.
- Provides input into the support of Rizing’s products.
- Responsible for hiring and onboarding of team members.
- Demonstrates high levels of technical and professional knowledge and quickly assimilates new knowledge.
- Provides input into delivery-related activities with SAP.
- Prepares knowledge transfer documentation and conducts training sessions.
- Acts as responsible for sales support (domain expertise).
- Interacts with project managers/CEM’s through escalations.
- Provides input to Rizing Products & Offerings.
- Feeds into internal reporting and dashboard-related activities to help ensure accurate forecasts and business performance indicators.
- Provides input into bid model & Statement of Work creation.
- Provides input into the development and management of the global Centers of Excellence (COE) and leverages the COE to help the development of the consulting team and the resolution of complex client issues.
- Provides input into annual business plan creation.
- Provides input into release management activities.
- Responsible for ensuring expenses are in line with agreed budget and forecasted costs.
- Other activities as advised.

**Required Qualifications**:

- Bachelor’s degree in any technical or business-related discipline, or equivalent work experience, with formal management experience.
- Experience in a professional consulting firm.
- Experience in leading a team and experience in Leadership training.
- Strong knowledge of SuccessFactors modules (or equivalent such as WFS).

**Desired Qualifications**:

- Professional Certification in at least 1 Module of SuccessFactors.

**Knowledge, Skills, and Abilities (KSAs)**:

- Ability to manage diverse teams across multiple time zones.
- Ability to appropriately prioritize requirements for competing resources.
- Ability to build personal relationships with clients and peers by inspiring and motivating others.
- Thought leadership skills.
- Strong organizational and planning skills.
- Advanced MS Office to include Word, Excel, Teams, PowerPoint, and SharePoint.
- Ability to guide and mentor people to achieve personal and team goals.

**Work Environment and Special Consideration**:

- Works within a professional office and/or remote environment.
- Works in a global setting, requiring domestic and international travel, and working outside of regular business hours to accommodate stakeholders in multiple time zones.

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