Customer Account Representative
6 days ago
At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
**Title: Customer Account Representative**
**Company: BDSI**
**Job ID: 98172**
**Location: Singapore**
**Position Summary**:
The Customer Account Representative serves as the point of contact for multiple customers (typically under $5MM), including AOG (Aircraft on Ground) coverage for global customers. Attain or exceed pre-determined monthly/quarterly/annual revenue by maintaining highest quality and service standards. Develop new business through existing or potential customers as prescribed by Boeing Distribution Services
**Essential Job Duties and Responsibilities**:
- Quotations (in writing) for stock and non-stock items as prescribed by Boeing Distribution Services (may include sourcing and spreadsheet process with Purchasing), for completion of Boeing Distribution Services approved contracts, quote entry and follow-up of quoted items with the customer.
- Resolves customer claims with functional departments (Accounting, Quality Assurance etc.), RMA handling, determine root cause, recommend and implement corrective actions; support Accounts Receivable with cash collection
- Pro-actively monitor open order book, identify potential issues, and work cross-functionally to take necessary actions that ensure delivery performance and KPIs.
- Maintain a professional yet personalized relationship with assigned customers. Grow existing customers by ensuring excellence in service and on-time responses.
- Influences price, freight, terms, etc. in accordance with guidelines prescribed by Boeing Distribution Services.
- Supports Boeing Distribution Services by driving revenue through both inbound and outbound calls by utilizing persuasive conversation techniques
- Collaborates with Purchasing on the inventory purchases to support major customers
- Other duties and responsibilities as assigned or required
**Basic Qualifications (Required Skills and Experience)**:
- 2-4 years related work experience (customer service, sales roles preferred)
- Experience in the aviation industry (preferred)
- Diploma in business or related field (preferred)
- Ability to read, write and speak English fluently
- Ability to work in a fast-paced environment
**Experience Level**:
Individual Contributor **Job Type: Full-Time**
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
-
Singapore beBeeAccount Full time $45,000 - $55,000Job Title:Customer Service Representative and Account Manager
-
Customer Service Representatives
1 week ago
Singapore beBeeDeliverance Full time $3,500 - $5,000Job Title: Customer Service Representatives">This role is responsible for delivering exceptional customer service over the telephone to clients on banking products, accounts, and services inquiries. You will need to understand customers' needs and provide suitable solutions and attention.">The key responsibilities include:Providing personalized service...
-
Customer Service Representative
2 weeks ago
Singapore beBeeCustomer Full time $40,000 - $60,000Job Title: Customer Service RepresentativeAbout the RoleWe are seeking a highly skilled and customer-focused professional to join our team as a Customer Service Representative. In this role, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service:Develop maximum sales potential from...
-
Customer Service Representative
2 weeks ago
Singapore beBeeCustomer Full timeJob Title: Customer Service Representative About the Role We are seeking a highly skilled and customer-focused professional to join our team as a Customer Service Representative. In this role, you will be responsible for delivering exceptional customer service and support to our clients. Key Responsibilities Customer Service: Develop maximum sales...
-
Customer Service Representative
2 days ago
Singapore Mouser Electronics Full time**JOB DESCRIPTION** Title: Customer Service Representative Location: International The Customer Service Representative is responsible for providing service excellence to customers by processing orders, quotes and assisting with all other customer needs, to provide optimal customer experience, and supporting customer service...
-
Account Representative
1 week ago
Singapore MacGregor Full timeMacGregor is a global company that operates in 30 countries with 2000 employees. We provide sustainable cargo and load handling with a strong portfolio of products, services, and solutions to the maritime and offshore industries. Our solutions are found in over half of the world's merchant fleet. We believe MacGregor is a great place to work and we are...
-
Customer Service Representative
2 weeks ago
Singapore beBeeCustomerService Full timeJob Title: Customer Service Representative Description: We are seeking a highly skilled and experienced customer service representative to join our team. As a customer service representative, you will be responsible for providing excellent customer service to our clients via phone, email, and in-person. You will be responsible for handling customer...
-
Customer Service Representative
2 weeks ago
Singapore OIA Global Full time**OIA Global** provides customers with an unparalleled suite of scalable and flexible supply chain solutions. Supported by 1,300 forward-thinking employees, we specialize in 3PL, 4PL, sustainability, technology, contract logistics, packaging design and optimization, and raw materials management. Since 1988, we have grown into a $1.3 billion company with a...
-
Customer Service Representative
1 week ago
Singapore beBeeCustomerService Full time $21,600 - $32,400Job Title: Customer Service RepresentativeAbout the Role:We are seeking a highly organized and customer-focused individual to join our team in a role that involves delivering exceptional customer experiences.Key Responsibilities:Handle all incoming phone calls, emails, and messages in a timely and professional manner.Manage monthly service billings with...
-
Customer Service Representative
3 days ago
Singapore beBeeCustomerService Full timeJob Title: Customer Service Representative About the Role: We are seeking a highly organized and customer-focused individual to join our team in a role that involves delivering exceptional customer experiences. Key Responsibilities: Handle all incoming phone calls, emails, and messages in a timely and professional manner. Manage monthly service...
