Solution Consultant

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

**The Role
As part of our regional expansion in our Consumer Products vertical, Veeva is currently looking for a Solution Consultant who has a passion for helping our customers in the Consumer Goods, and Food & Beverage industries, achieve their business vision for excellence in Quality and Regulatory Management.

This remote role involves in-office collaboration of working with others based in the Singapore office at least 2 days/week.

Your contribution will be critical in developing a technical sales strategy to support the Veeva Consumer Products team, as we focus on growing our market share in these new industries.

At Veeva, we offer excellent opportunities for our people to capitalize on their skills and grow in a fast-paced, unique, and exceptional work environment.

**What You’ll Do**:

- Identify customer’s challenges and objectives and demonstrate solutions that address these requirements and bring business value to the organization.
- Communicate product knowledge and industry expertise to customers.
- Support the sales team throughout the sales cycle for all product
- and technology-related inquiries.
- Assist the sales support team to prepare compelling, professional content for RFP (Request for Proposal) and RFI (Request for Information) responses for prospective clients.
- Support marketing initiatives and represent the company at key events, including public speaking and presentations

**Requirements**:

- 3+ years working for a SaaS Enterprise Software company, in a Solution Consulting or equivalent position (Pre-sales/Sales Engineering) but this could also be in a related role such as Customer Success/Managed Services
- Experience in or working with Quality Management and/or Regulatory Management functions at Fast Moving Consumer Goods/Food & Beverage companies, so you’re able to understand the complex business processes that our customers operate
- Ability to communicate clearly with clients and prospects is a must - particularly in the area of solution functionality
- Ability to be self-reliant, and able to work remotely or in a hybrid mode, often with mínimal input from others in the team, and able to manage & prioritize complex tasks across a number of customers & prospects
- Assist our Services team with putting together a comprehensive project proposal including estimates, methodology, and best practices, so some experience in this area would be a plus
- Deal with customers and prospects right across the Asia region, so you would ideally be highly proficient in spoken and written Chinese, as well as English
- Have the ability to travel 25% to 40% for engagements with customers & prospects

**Nice to Have**:

- Direct hands-on product experience with systems such as Veeva Vault, ETQ Reliance, Sparta TrackWise, OpenText, SharePoint, Documentum D2, FirstDoc FirstPoint, NextDocs, UL ComplianceWire, and other quality information management or content management systems
- Understanding of global quality requirements, compliance considerations and processes for Quality process and content management, Consumer Products/FMCG/Food & Beverage, and/or computer systems validation
- Experience working with large, multi-national customers across the Australia/NZ, South-East Asia & China regions
- Customer-facing consulting or project experience

**Perks & Benefits**:

- Paid maternity and paternity leave
- Work-from-home benefits
- Health & wellness programs
- Allocations for continuous learning & development, and non-profit donations/gifting
- Flexible PTO