Ebusiness Operations Specialist

**Be part of something altogether life-changing**:
Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us - working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40 countries, Cytiva is a place where every day is a learning opportunity - so you can grow your career and expand your skills in the long term.

Cytiva is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.

Then we would love to hear from you.

**What you’ll do**
- Maintain high level of operational uptime: Monitoring of Integrated/EDI platforms, transactions flows in & out, monitoring KPIs, dashboards and troubleshoot if needed.
- Provide day to day Portal and Vendor support: All invoices are uploaded daily to portals (i.e. Coupa, Ariba, Tungsten or any other e-Billing Portals); work with customer support to answer portal invoice or other document type queries; handle eBilling rejection notifications; deal with monthly Vendor billing processes (PO creation, monthly invoice receipting, dealing with Accounts Payable related queries).
- Identify issues leading to failed or delayed invoice delivery or other transactional failures (non-touchless orders), perform associated investigation, provide resolution if possible and/or funnel to respective teams where appropriate to improve overall e-Invoicing cycle performance
- (Communicate improvement opportunities to the wider e-commerce Team for awareness).
- Manage all queries related to eBusiness solutions from internal and external parties (eBusiness inbox management) - generic day to day support.
- Demand funnelling: capturing, coordinating and working cross-functional to support with business case creation and project preparation. Participate in small to medium complexity projects if needed.
- Partner with Customer Service, Accounts Receivable members and leaders to drive process and operational rigor (creation of user guides, guide internal users concerning eBusiness processes, identify opportunities to minimize manually touched electronic orders (>85% touchless).
- Manage generic system setups (e.g. PDF invoicing), daily reporting activities (e.g. stuck orders), and other system setup related activities (e.g. access management, Customer Master updates)

**Who you are**
- Minimum 1 year of experience working with B2B eCommerce and/or eProcurement Systems (EDI, COUPA, OB10/Tungsten, Jaggaer, Ariba, SOA B2B, BOOMI, etc.).
- A position for someone with self-confidence, strong numeracy skills and data entry & management experience. With the desire for effective input and improvement, whilst building a career for yourself.
- Demonstrate accuracy, attention to detail and problem-solving abilities.
- Confident in working with high volumes of data within short deadlines to a high degree of accuracy.
- Accountability and ownership of workload.
- A team player with good communication skills, effective planning, and organizational skills.
- Ability to multitask and work well under pressure.
- Low to medium level of experience with Salesforce is a plus.
- Fluency in English. Fluency in other foreign language is a plus.

When you join us, you’ll also be joining Danaher’s global organization, where 68,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.

Danaher is committed to a diverse and inclusive culture where everyone feels they belong and all voices are heard. We believe in our associates and the unique perspectives they bring to every challenge, which is why we’ll empower you to push the boundaries of what’s possible.

**If you’ve ever wondered what’s within you, there’s no better time to find out. ~