Behavioural Analyst

2 weeks ago

Singapore LemmaTree Full time

Founded and funded by Temasek, LemmaTree comprises three ventures - Affinidi, Trustana and GoodWorker. We empower individuals and organizations with control of their verifiable data. We inspire the building of disruptive businesses striving for transparency and portability within the digital credentials and identities space.

As an employer, we're more than just a workplace. We believe in the strength of our diversity of thoughts and experiences. We love the journey as much as the destination, and we love belonging to a team that prides itself on mutual respect.

If you're passionate about decentralised technologies, we'd love to speak with you.

**Equal Opportunity**

Affinidi embraces diversity in all of its forms and fosters an inclusive environment for all people to do the best work of their lives with us. We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.

**The Essence of this Role**

We are looking for an enthusiastic analyst who is obsessed with understanding humans and passionate in creating spaces and services to influence human behaviour. One who is well-versed in user journeys, experiment design and/or service design, and keeps asking the "Whys".

**We are looking for a (role name) with the following attributes**:
**Empathy for People** - _You are dedicated to meeting customers' expectations, and can establish and maintain effective customer relationships._

**Data-driven approach** - _You often propose solutions or make a point in a logical and objective manner, substantiated with accurate data and evidence._

**Problem Solving**:

- _You can easily identify and solve complex problems in a methodological manner._

**Innovation**:

- _You can be trusted to come up with new, unique and wild ideas and are often seen as original and value-adding in brainstorming settings._

**Collaboration & alignment**:

- _You are often seen as a team player, easily gaining trust and support of your team and others. You can quickly find common ground when solving problems._

**What You'll Do**

You'll be working closely with product, engineering and people teams to uncover employee/customer insights and unexplained behaviours. As the internal consultant on human behaviour, you'll help create and refine end-to-end employee/customer experiences through various spaces and services, by envisioning the interactions between people, spaces, touchpoints, services, and communications.

**You will**:

- Retrieve and analyse information from various sources related to Behavioural Science/Industrial and Organizational Psychology/Cybernetics, research best practices and external use cases to inform our roadmaps.
- Distil and organise research findings into tactical/actionable insights and strategic recommendations to uplift a space or service experience.
- Conduct qualitative and quantitative research to investigate insights into future employee's needs, wants, and of trends in the workspace, to be able to create the next wave of employee experience.
- Execute elements of the research and project management process.
- A passion for rigorous research, with the ability to convert the research into action within a given timeline.
- Enthusiasm for behavioural/organisational psychology, anthropology and cybernetics.
- The following skills: Determination and an appreciation for challenges and overcoming obstacles. Working well both within and leading a team.
- An eye for both detail and the bigger picture, keen awareness to prioritise and focus on appropriate areas given project requirements.

**Bonus points if**:

- Master's degree or PhD in Behavioural Science, Cybernetics, Decision Science or Psychology
- Experience in business data analysis and research related to the aforementioned fields.
- Experience with blockchain technology

**Equal Opportunity Statement**

Our company embraces diversity in all of its forms and fosters an inclusive environment for all people to do the best work of their lives with us.

We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.

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