Service Line Executive

3 days ago

Changi, Singapore Thales Full time

Location: Singapore, Singapore

Thales people architect solutions that enable two-thirds of planes to take off and land safely. We create in-flight entertainment systems that engross 50 million fliers every year and we develop the avionics that control the world’s largest commercial aircrafts. Our simulators train the next generation of pilots for fighter jets, transporters and search and rescue helicopters. And, together, each and every member of our aerospace team makes a difference.

Thales established its presence in Singapore in 1973 to support the expansion of aerospace-related activities in the Asia-Pacific region. Throughout the last four decades, the company grew from strength to strength and is today involved in the primary businesses of Aerospace (including Air Traffic Management), Defence & Security, Ground Transportation and Digital Identity & Security. Thales today employs over 2,100 people in Singapore across all its business areas.

**Responsibilities**:
**Bid Management -**
- Manage all Bids allocated to his/her Service Lines within AGS APAC
- Trigger internal Gates Review for the Bids.
- Ensure timely delivery of materials to Sales Team
- Control bid process to ensure accuracy and consistency
- Ensure bids status/details are up to date in Salesforce

**Service Line Management -**
- Responsible to establish the Yearly OI & Sales forecast (MYB)
- Owns the commercial performance (OI, Sales, GM) of the assigned Service Lines within AGS APAC
- Build, renew and maintain the current year actual plan to performance for his/her assigned Service Line against BR/MYB forecast
- Maintain and consistently update the roadmap to meet & deliver to the BR/MYB objectives
- Work closely with Sales team, CSMs, Supply Chain, Finance & Central team towards achieving the OI, Sales & GM Objectives
- Identify the Risks & Opportunities with Sales Team and CSM Team.
- Establish strong and constructive relationships within the ASW Central organization and work with these colleagues to achieve positive business results.
- Provide any reports, analysis and/or information to Director, Customer Services & Sales Operations on an as needed basis.

**Requirements**:

- Knowledge of SAP
- Analytical
- Good interpersonal skills

**Other information**:

- Working location: Changi
- Working Hours: Monday - Friday, 9am - 6pm
- Company shuttle bus is provided at designated MRT stations

  • Customer Service Executive

    2 weeks ago

    Changi, Singapore International SOS Full time

    Responsibilities: - To provide an empathetic, and efficient delivery of assistance services to our members, end users and clients - Manage cases in line with the key directive of Assist First, Verify Later - Demonstrate a “can do” and professional attitude when servicing members and clients with the objective of exceeding expectations with the service...

  • Executive, Cabin Services

    7 days ago

    Changi, Singapore SATS Full time

    **About us** SATS is Asia's leading provider of food solutions and gateway services. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers and institutions. With heartfelt service and advanced technology, we connect people, businesses and communities...

  • Client Service Associate

    1 week ago

    Changi, Singapore Minmed Group Full time

    The Client Service Associate is part of a dynamic team providing concierge level customer service and patient care at Minmed Health Screeners. The Client Service Associate is an important touch point and a service ambassador when patients attend for Executive Health Screening. **Role & Responsibilities**: - Provide a high level of customer care to patients...

  • Client Service Associate

    7 days ago

    Changi, Singapore Minmed Group Full time

    The Client Service Associate is part of a dynamic team providing concierge level customer service and patient care at Minmed Health Screeners. The Client Service Associate is an important touch point and a service ambassador when patients attend for Executive Health Screening. **Role & Responsibilities**: - Provide a high level of customer care to patients...

  • Full-time Customer Service Officer

    2 weeks ago

    Changi, Singapore National Service Resort & Country Club Full time

    **Employee Benefits (for all permanent full-time positions only*)** - Annual and medical leave - Annual Wage Supplement (13th month bonus) - Variable bonus - Subsidies for medical, dental & holiday - Medical and group insurance coverage - Long Service Award - Birthday gift - Corporate rate for selected tourist attraction - Privileged rates for usage of Club...

  • Customer Service Officer

    3 days ago

    Changi, Singapore National Service Resort & Country Club Full time

    **The Job**: - Handle booking of golf slots for members and corporate members - Perform registration and issuance of course tickets - Keying in of golfers’ scorecards - Answering of phone enquiries - Tally all transactions made for the day and ensure errors are amended and accountable for by the end of the shift/day - Ensure that ISO Quality Procedures...

  • Customer Service Executive

    5 days ago

    Changi, Singapore Airpak Express Pte Ltd Full time $40,000 - $60,000 per year

    Act as the main liaison between shippers and consignees, ensuring smooth communication and coordination.Respond to customer inquiries and provide accurate quotations for ad hoc or special shipping requests.Manage customer service and sales support, covering both pre-sales and post-sales activities.Foster a results-driven culture with a strong emphasis on...

  • Senior Executive/ Executive, Master Data Management

    1 week ago

    Changi, Singapore SATS Full time

    **About us** SATS is Asia's leading provider of food solutions and gateway services. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers and institutions. With heartfelt service and advanced technology, we connect people, businesses and communities...

  • Full-time Customer Service Officer

    5 days ago

    Changi, Singapore National Service Resort & Country Club Full time

    **The Job**: - Handling telephone calls, answering enquiries on the Club’s facilities and functions. - Cashiering duties. - Membership services - collection of sub-fees - Administrative duties E.g. safe-keeping and proper recording of issuance of keys and administrative tasks as assigned by the Head of Department - Administering lost and found items. -...

  • Customer Service Executive

    3 days ago

    Changi, Singapore DSV Full time

    If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. **About the position**: The Customer Service Executive is primarily responsible for the liaising with DSV’s customers and coordinating with the operation team, identifying...