Customer Growth

2 weeks ago

Singapore CEDARS DIGITAL PTE. LTD. Full time

Want to be a part of the fastest growing startup to help make a difference in our environment? Cedars Digital is looking for a **Customer Growth & Product Strategy Lead**to be part of our growth

We are a passionate team that is excited about building carbon management solutions & the potential to disrupt with the latest AI technologies. We are looking for like-minded individuals to join our product team - if you have the passion in creating an impact and/or are keen in the space of environmental sustainability, we want you

**Here is what you are expecting to be doing**:

- **Customer Growth & Engagement**:Introduce our carbon management and sustainability products to potential customers, driving collaboration and deal partnerships. Proactively reach out to key decision-makers and clearly communicate the product’s value and relevance.
- **Customer Insight & Solution Design**:Gain deep insight into customers' industries, pain points, and needs—then translate those into actionable solutions and recommendations. Support the Business Development team by refining pitch decks, demo flows, and the overall customer experience.
- **Product & Market Integration**:Act as a communication bridge between customers and internal teams, balancing feasibility and value. Work closely with product and engineering teams to design user journeys based on market insights, including proposing product enhancements and strategic recommendations.
- **Brand & Marketing Strategy**:Think critically about product value—how it's understood, adopted, and championed in the market. Support marketing initiatives such as offline events, product education content, and customer-facing materials.
- **Other tasks as assigned by supervisors.**

**Skills that will help you in this role**:

- 1-5 years of experience in B2B product implementation, business development, or product management. Experience managing full customer lifecycles is highly preferred.
- Strong understanding of user journey design; prior hands-on experience is a plus.
- Solid business acumen with excellent cross-functional communication and problem-solving abilities.
- Proactive, driven, and adaptable under the fast pace and uncertainty of a startup environment.
- Fluent in English and capable of collaborating effectively with international development teams.
- **Bonus, but not a must**:Knowledge of carbon asset management, including inventory, verification, reduction, carbon credits, green energy, and carbon neutrality.

**Why join Cedars Digital?**

Come onboard this journey of transformation. Cedars Digital’s exclusively developed AI carbon emission calculation system involves the integration of AI algorithms and big data analysis. Through this, we aim to help enterprises complete greenhouse gas inventories and product carbon footprint calculations. We have big dreams as we want to be able to help them adapt to global carbon policies and enhance their sustainable competitiveness. Working with a vibrant and closely knitted team like ours provides you an environment to discover and develop your potential. With many learning opportunities, you get the chance to further your own personal and career development with us.

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