Manager, Contact Singapore

You will be responsible for the sales and marketing of full range of Phoenix Contact products in all areas within Singapore. _ REQUIREMENT:_ - Relevant academic in the relevant industrial field especially in Electrical / Electronics - Fluent in English, both oral and written, possess ability to communicate well. - Excellent in negotiation and presentation...

Increasing the focus on training, clearly defining and deploying consistent benchmarks to be utilized - Driving a structured, consistent, best practice approach to training - Ensuring agents are well-trained, & equipped with the required necessary skills to be on-boarded for our Operations. - Increase knowledge and confidence in service handling of our...

Singapore, Singapore, Singapore - Department - Contact Centre Team B - Job posted on - Dec 11, 2024 - Employment type - Permanent - Full Time Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife...

This role is a key factor in driving operations and guide vendors to deliver a best in class experience to our customers. Responsibilities include: - Monitor daily / weekly / monthly performance on TSF, PCS, Quality and other key operational metrics. - Conduct Monthly/Quarterly Performance Review for vendors. - Conduct needs assessments and cost/benefit...

Our esteemed client from the healthcare industry is looking for Assistant Manager -Contact Centre in the healthcare setting. **Responsibilities**: - Manage the operation of Group Contact Centre - Oversee roster planning for staff - Prepare docs for annual budgeting cycle - Keep track of budget utilization - Conduct review on team’s performance - Conduct...

Sales Product Marketing Engineer/ Manager Sales Product Marketing Engineer/ Manager Get AI-powered advice on this job and more exclusive features. You will be responsible in managing all aspects of the assigned product line to achieve profitability and growth in market share within the Southeast Asia region. RESPONSIBILITIES: Develop marketing plans and...

Singapore, Singapore, Singapore - Department - CS Contact Centre Team - Job posted on - Feb 05, 2025 - Employment type - Permanent - Full Time Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife...

You will be responsible for the assigned product line(s) within Phoenix Contact in the Southeast Asia market, as a Farmers Role. Binding the product strategy to the tactics needed to drive success in sales and to expand the presence in the SEA Market. Develop product positioning to achieve SEA sales goals and provide the marketing promotional tools to...

The job location can be either Singapore, Australia, Japan, or Korea. **Responsibilities**: - Lead discovery and requirements sessions to identify customers' business, functional, and technological requirements and deliver solutions to meet those requirements - Work with customers to help them understand all the possible solutions Zoom Contact Center can...

**General information**: **Name** Manager - Customer Contact Centre **Ref #** 950 **Date** Wednesday, January 15, 2025 **Department** Customer Engagement Department **Description & Requirements**: Joining C&C is a distinctive opportunity to develop your career within a successful organization where everyone respects each other and enjoys working...