Customer Service Executive

6 days ago


Singapore SRI PTE. LTD. Full time

**Front Desk Executive (People-centric)**
- Provide superior customer service to welcome all guests, staffs, and agents
- Provide a consistent Guest welcome and registration process for individuals and groups
- Attend to needs of sales agents and assist with usage of equipment within the office

**Other duties**

Reception floor & Meeting Room Management
- Take ownership of the Reception floor and meeting rooms, re-setting, keeping the rooms and spaces clear and in functioning order
- Ensure that open office floor and meeting rooms are clean, presentable
- Ensure beverages / refreshments are made available to guests, where necessary

**Telephony**
- Managing day to day incoming calls to general line, and transfer to relevant parties as needed

**Office/ Admin Management**
- Receive incoming shipments such as office supplies, mails etc., and ensure smooth handover to various departments
- Maintain desk / meeting rooms in good order
- Motivated by a desire to provide utmost service to all customers is a must.

Any past experience in the service/ retail industry would be an added-advantage.



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