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Claims Assistant Manager, Vendor
2 weeks ago
**Job Summary**
**Responsibilities**:
**SG Vendor Management (50%)**
- Develop and implement a comprehensive vendor management strategy for all LOBs
- Manage vendor selection, onboarding, and termination processes, ensuring compliance with company policies
- Foster and maintain strong relationships with vendors through regular communication and performance reviews
- Monitor and track vendor performance using key performance indicators (KPIs), taking necessary actions to optimize processes and costs
- Negotiate contracts and service level agreements (SLAs) with vendors to ensure the best possible terms for the company
- Collaborate with relevant teams to ensure seamless vendor management and resolve any issues promptly
- Continuously assess the vendor landscape and identify opportunities for improvement or cost savings
**SG Process Improvement & Project Management (50%)**
- Execute claims projects with discipline to deliver loss cost and expense savings through the Claims Master Plan for both IT and non-IT related projects
- Liaise with stakeholders to establish project plans, monitor execution, remove bottlenecks, and escalate issues to claims leaders as needed
- Prepare business requirements documents (BRD) and business cases, collaborating with IT and claim leaders to prioritize and implement initiatives
- Drive claims operational excellence by researching industry best practices and continuously improving project management processes and methodologies
- Conduct monthly check-ins with AMCM claims leaders to follow up on planned initiatives, monitor progress, and prepare status reports
**Job Requirements**
- Bachelor's degree in Business Administration, Finance, or a related field
- 3+ years of experience in vendor management and/or project management
- Strong analytical, problem-solving, and communication skills
- Proficiency in Microsoft Office and project management software
- Ability to manage multiple projects simultaneously and meet deadlines
- Knowledge of insurance claims processes is a plus
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