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Manager, Digital Insurance Solutions

3 weeks ago

Singapore ERGO Insurance Pte. Ltd. Full time

ERGO Insurance Pte. Ltd. is a registered general insurer regulated by the Monetary Authority of Singapore.
We are a wholly owned Singapore subsidiary of ERGO Group AG, one of the major insurance groups in
Germany and Europe, and we are the primary insurance arm of Munich Re, one of the leading reinsurers
and risk carriers worldwide.
We want to become a leader in the Singapore market by offering innovative insurance solutions that meet
the needs of our intermediaries and our mutual customers. We want to underwrite a balanced portfolio
of insurance risks that allow us to achieve a profit that is commensurate to our risk appetite and the
available risk capital. Within this setting, we want to grow the portfolio and achieve a size that enables the
Company to be competitive in the long-term.
We are seeking highly motivated individuals with professional experience to join our team as Manager,
Digital Insurance Solutions.
You will be reporting to the Head of Digital Insurance Solutions.
**Requirements**:

- Degree in Management
- Certification in Complex Digital and innovation led Insurance Project Management is a plus
- 6-8 years of product management and/or new product development experience in B2B, SMB or

consumer tech.
- Prior insurance experience a strong plus.
- Experience in developing and driving alignment around a vision, setting goals, and initiating and

driving projects to completion with mínimal guidance.
- Experience and success in owning a product feature end-to-end; Experience in managing the

development of web/mobile app, personalization capabilities, APIs, and platforms.
- Experience in conducting customer research and analytics to understand customer sentiment and

pain points and leveraging them to make product decisions to effectively improve customer
experience.
- Hands-on experience in agile product delivery and lean methodologies.
- Excellent oral and written communication skills; Ability to define a compelling narrative and

crisply communicate it to a variety of audiences, including senior executives.
- Creative problem-solving skills, self-organized, and process-driven with a knack for balancing the

big picture with the details that matter.
**Job Description**:
**What you can expect**:

- Opportunity to have an impact on expanding ERGO’s footprint in the Digital Retail and

Commercial Insurance segments with digital-first value propositions.
- You will play a key role in driving the vision and product strategy for ERGO’s digital

transformation aimed at redefining the insurance experience for businesses and consumers.
- You will partner closely with cross-functional teams across Underwriting/Product, Technology,

Sales, Partnerships, and other partner teams to craft and deliver best-in-class digital insurance
experiences that make our clients and end-users successful while advancing the platform.
2
- If you are an experienced product manager with a passion for and curiosity toward

understanding user needs and creating delightful solutions to make them successful, if you excel
at crafting a compelling product narrative and collaborating with partners to bring them along on
the journey, and if you like to engage in and foster a values-driven culture, this opportunity is for
you. We are a passionate and fun team of intrapreneurs on a mission to transform insurance,
come join us

**We will count on you to**:

- Conceptualize and build thoughtful digital insurance experiences that are grounded in a deep

understanding of the industry, love for all things data, and a passion for delighting the customer.
- Partner closely with our business development team to understand client needs, jointly

conceptualize creative solutions, and partner cross-functionally with other product owners,
partner management, legal, compliance, and finance to liaise and manage end-to-end product
delivery.
- Write business and technical product requirements for design and engineering teams; Apply

insights from qualitative customer and marketplace research and data analysis to continuously
inform new feature prioritization and ongoing enhancements.
- Actively contribute toward our culture of continuous learning by proactively identifying and

evangelizing best practices globally; Play a key role in advancing the culture of the organization.
- Manage multiple and concurrent program and product deliverables in various phases of ideation,

execution, and delivery.

**Ad-hoc assignments**:

- Undertake ad-hoc assignments as and when required by Head of Digital Solutions or Chief

Executive
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