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E-commerce Executive

2 weeks ago

Remote, Singapore barknbake.co Full time

NO FOREIGNERS QUOTA

YOU ARE EXPECTED TO WORK WITH CUSTOMERS WITH DOGS

**Key Responsibilities**:

- Customer service: replying customers on whatsapp business during operating hours
- Manage online Sales Channels: upload new and maintain existing products
- Order Management & Processing: send reminders, make order changes, put in new orders, complete orders, schedule order deliveries
- Stock-take inventory
- Pack orders for pickup and deliveries
- Schedule pickup & deliveries and attend to them
- Pre
- and Post-sales service

**Requirements**:

- Diploma
- 1-2 years of experience in customer service, sales, or e-commerce, preferably in the food or pet industry.
- Proven track record of successful sales campaigns and sales growth.
- Strong understanding of e-commerce platforms like woocommerce, Shopee and Lazada.
- Excellent communication, negotiation, and customer service.
- Expected to be able to use software like Canva and ChatGPT.
- Ability to work independently and as part of a team in a fast-paced environment.
- Passion for pets and knowledge of the pet industry is highly desirable.

**Job Type**: Part-time

Pay: From $12.00 per hour

Expected hours: No less than 20 per week

**Benefits**:

- Flexible schedule
- Work from home

Schedule:

- Day shift
- Weekend availability

Supplemental Pay:

- Commission pay
- Overtime pay

**Education**:

- GCE 'A' Level or equivalent (required)

**Experience**:

- Customer service: 1 year (required)
- E-commerce: 1 year (preferred)

Willingness to travel:

- 75% (required)

Work Location: Remote