Parts Advisor

2 weeks ago

Singapore CAPITAL HUMAN RESOURCE MANAGEMENT PTE. LTD. Full time

Our Client, in the **Automotive Industry **located **Across Singapore **has opening for **Parts Advisor.
**Main Purpose of the Job**:
The Parts Advisor (Parts Counter) sells parts over the counter and answer enquiries over the phone. He/she assists customers in selecting required parts in a friendly professional and efficient manner. Guaranteeing customer satisfaction and loyalty are top priorities. He/she is the main contact person to the technician in material request. He/she reports to the Parts Manager.

**Responsibilities**:

- Answering phone calls, providing retail prices and further information enquired by customers and the service department.
- Attending to our technicians and all other customers’ inquiries and requests for spare parts at the counter.
- To raise parts ordering request forms for customers’ cars as requested by service advisors/technicians via the Power Apps.
- Informing the Parts Executive / Parts Supervisor to increase stocking level based on movement.
- Identifying and ensuring correct parts are issued out to our technicians for repairing at our workshop as well as to ensure all parts issued out are discarded/invoiced via our DMS.
- Keeping records of all ordered / special ordered parts and to ensure parts ordered are to be issued out to the requestor.
- Staying in contact with the service department, body / paint shop, customers and warehouse for orders and delivery dates.
- Update/inform customers when special ordered parts have been received if parts are ordered directly with the parts department and to arrange for collection.
- To identify and update records on returned charged out parts from service department / body shop and to check that they are in good condition for future sales.
- Ensure tidiness and cleanliness of workstations and parts mini store.
- To carry our other duties that may be assigned from time to time by the management.

**Requirements**:

- 1 - 2 years automotive parts experience
- Experienced in supporting the workshop and external customers
- Preferably with knowledge of Electronic Parts Catalogue
- Basic knowledge in MS office
- Technicians with computer knowledge are encouraged to apply

the **FOLLOWING FORMAT **to facilitate the short listing process;
Attachment of **CV **’s in **MS WORD FORMAT**

Resumes please **INCLUDE**:

- Personal Particulars
- Education background
- Work experiences in point forms
- All Reasons for leaving
- Current and Expected salary
- Date of availability / Notice Period

Your Profile will be kept in our database for more career opportunities.

We wish you all the best in your job search.

**Yan Weilun, Terry**

**Reg No: R23114439**

**EA No: 19C9570

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