Software Support Executive

4 days ago


Singapore GEMS PARTNERS NETWORK PTE. LTD. Full time

**Responsibilities**:
**IT Projects Implementation**:

- Assist in software project implementation of warehouse automated storage and retrieval machine for customer, including supporting integration to customer ERP system, IT infrastructure and customers networks.
- Collaborate in setting up the machine, configuring software,
- Performing UAT/SIT, Software user Training for customer and internal staff, Software Go live support
- Document IT projects comprehensively, outlining processes, configurations, and outcomes.
- Conduct IT site visits to assess requirements, troubleshoot issues, and gather insights for improvement.

**IT Service support**:

- Provide remote helpdesk and onsite support services for customers, addressing their technical needs promptly and professionally.
- Be stationed onsite on scheduled days to offer hands-on IT software support and ensure customer satisfaction.
- Prepare detailed IT service reports for accurate tracking and analysis.

**IT Tasks and Ad-hoc Duties**:

- Undertake various IT-related tasks as required to support onsite customers effectively.
- Respond to IT ad-hoc duties assigned by the Supervisor, demonstrating adaptability and versatility.

**Qualifications & Requirements**:

- Minimum of a Diploma or higher in Computer Science, Information Technology, or equivalent field.
- Available to travel for support customer in Singapore & Malaysia
- A minimum of 3 years of hands-on experience in a similar position.
- Familiarity with basic IT infrastructure, server setup, and network troubleshooting.
- Effective communication skills to liaise with team members, customers, and vendors.
- Proficiency in escalating technical and customer inquiries clearly to technical teams and superiors.

GEMS Recruit/EA License : 23C1459
EA Personnel No : R24120893 (Stepfan Soon Yit)



  • Singapore TIMES SOFTWARE PTE LTD Full time

    Roles & ResponsibilitiesJob descriptions and responsibilities:• Responsible for hotline support and train end-users on all company's software products,• On-site support, installation and training at end-user office,• Trouble shooting of current software and new software,• Assisting sales and software staff on any sales or software activities if...


  • Singapore TIMES SOFTWARE PTE LTD Full time

    Job descriptions and responsibilities: - Responsible for hotline support and train end-users on all company’s software products, - On-site support, installation and training at end-user office, - Trouble shooting of current software and new software, - Assisting sales and software staff on any sales or software activities if necessary, - Any job functions...


  • Singapore TYT CORPORATION PTE LTD Full time

    **Position Overview**: We are seeking a skilled IT Executive to play a key role in IT automated storage and retrieval machine projects, customer warehouse integration, and providing advanced support In this role, you will contribute to project execution, deliver exceptional customer support, and ensure smooth Your technical expertise and customer-centric...


  • Singapore Horizon software Full time

    We are looking to hire a skilled desktop support engineer to assist our clients with computer hardware and software issues. You will be required to work on-site or via remote connection and assist with hardware installations, software upgrades, systems integrations, and basic IT-related issues. To ensure success as a desktop support engineer, you should...


  • Singapore Horizon software Full time

    **Location Address - Singapore** **Must be cat 1 (3rd generation Singaporean)** **Applications Engineer Responsibilities**: - Collaborating on software development projects with the engineering, sales, and customer services departments. - Providing clients with technical support. - Performing diagnostic tests and debugging procedures, as well as improving...

  • IT Software Tester

    4 weeks ago


    Singapore VANGUARD SOFTWARE PTE. LTD. Full time

    Roles & ResponsibilitiesABOUT THE TEAM:QA team is responsible for the quality and efficient delivery of software solutions to our clients, with a wide range of testing scope including functional test through API testing, static analysis, end-to-end test, as well as non-functional testing scope including performance, security, scalability, and...


  • Singapore ZETTA SOLUTION PTE. LTD. Full time

    Roles & ResponsibilitiesJoin Our Team at Zetta Solution as a Software Support ExecutiveSince our establishment in 2012, Zetta Solution has been a trusted Singaporean company dedicated to empowering businesses with technology. We believe in enabling companies to achieve their fullest potential through innovative, cloud-based solutions and digitized...


  • Singapore Rocket Software Full time

    It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: The Renewal Account Executive manage Rocket Software clients and partners with a focus on maintaining and growing renewal rates and establishing partner/client relationships with a focus on retaining customers and identifying opportunities for upsell....


  • Singapore VANGUARD SOFTWARE PTE. LTD. Full time

    Roles & ResponsibilitiesABOUT THE TEAM:QA team is responsible for the quality and efficient delivery of software solutions to our clients, with a wide range of testing scope including functional test through API testing, static analysis, end-to-end test, as well as non-functional testing scope including performance, security, scalability, and...

  • Software Engineer

    1 day ago


    Singapore RIDIK SOFTWARE SOLUTIONS PTE. LTD. Full time

    The Software Engineer is responsible to develop software based on design requirements and ensure software and subroutines are working to specification, program codes have conformed to standards and are delivered with quality meeting schedule and requirements. **Project Delivery** - Analyse process/program specifications & translate specifications to program...

  • Software Engineer

    3 weeks ago


    Singapore NEWGEN SOFTWARE TECHNOLOGIES PTE. LTD. Full time

    Roles & ResponsibilitiesOur company is seekinga game-changer Software Engineer who can conceptualize and execute complex problem statements in less than half the time that most people think is possible.We are looking for highly passionate individuals who love their workand have been champions at what they do.The Incumbent will:• Developing and installing...


  • Singapore Aptitude Software Full time

    **About us**: At Aptitude Software we provide software solutions that create a world of financial confidence. We uniquely combine deep finance expertise and IP rich technology to enable finance professionals to run their global businesses, forecast decision outcomes and comply with complex regulations. We are proud to have served the offices of finance for...


  • Singapore SPEARING EXECUTIVE SEARCH PTE. LTD. Full time

    Are you a skilled Robotics Software Developer with a specialisation in robotics looking for a new opportunity in the AI & Robotics Industry? Our Employment Agency is currently working with a leading player highly sought-after in this dynamic industry. We are actively searching for exceptional talent to join their prestigious team and make a real impact....


  • Singapore HORIZON SOFTWARE PTE. LTD. Full time

    **Responsibilities**: - Provide IT technical onsite support for end user services problem - Assist Desktop Team Lead to Project Manager & perform various Desktop Related Projects including but not limited to PC Refresh, In-Place Upgrade, Security Patching. - Perform Root Cause Analysis (RCA) for OS related service problems as part of problem management -...

  • HR Executive

    2 days ago


    Singapore The Software Practice Full time

    We're a Singapore based software consulting firm looking for a HR Executive who will partner with different teams across our growing company. Your role will be twofold: manage the talent pipeline for future hires in South East Asia and implement company policies around HR. You should be able to learn quickly and work independently - we'll help you as best as...


  • Singapore TELESOURCE EXECUTIVE SEARCH PTE. LTD. Full time

    **Position Overview**: We are actively seeking an enthusiastic and dynamic professional to join our distinguished Application Level 3 team. In this role, you will be responsible for designing, developing, and maintaining a mission-critical system, while also providing essential support to ensure its seamless functionality. In this role, you will showcase...

  • Executive Assistant

    3 days ago


    Singapore H.I. EXECUTIVE CONSULTING PTE. LTD. Full time

    **Objectives of this role**: - Support the project team and partners primarily and provide additional support to executive team members, as directed, to ensure that company goals and objectives are accomplished and that operations run efficiently - Maintain and refine internal processes that support high-ranking executives companywide, and coordinate...


  • Singapore TELESOURCE EXECUTIVE SEARCH PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description:DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy...


  • Singapore TREETOPS EXECUTIVE RESIDENCES Full time

    Roles & ResponsibilitiesResponsibilities:Provide administration support to sales and reservation team (hybrid role) Handle telephone enquiries Ensure all reservation details are entered timely and accurately into the system. Organized and maintain an up-to-date filing system Perform other ad-hoc admin dutiesRequirements:Min O Level Qualification or...


  • Singapore Sioux High Tech Software Ltd. Full time

    Sioux is a strategic high-tech solutions provider that develops, innovates and assembles complex high-tech systems We have a team of over 1,200 dedicated engineers who either support our clients or serve as their Research and Development department. Our strong productivity allows us to speed up product development, giving our clients a competitive edge at a...