Sr Lead Sales Engineer

**About Lumen**

**The Role**:
The Senior Lead Sales Engineer (Security) provides Top in Class Sales Engineering and Architectural support for complex, high performance, and Hybrid IT solutions They are the clients trusted technical advisor whom is responsible for helping architect and design a solution that achieves the client’s business needs and goals.
The Senior Lead Sales Engineer (Security) is responsible to provide consultative technical expertise throughout the sales cycle which includes the preparation and presentation of designs, bids, and proposals.

**The Main Responsibilities**:

- Perform consultative, solutions-based design for business clients who desire outsourced Security infrastructure options to enhance their own technical capabilities
- Pre-sales design and implementation expertise in Security service integration,
- Leveraging on our existing SOC, determine client requirements and provide designs for Managed Security Services, Managed Endpoint Detection, SOC-as-a-Service, Security Log Monitoring etc
- Bundling our various offerings (e.g. Networks, Cloud) to provide a complete end-to-end solution
- Field technical questions from prospects and clients
- Provide consultative services based on prospect’s requirements
- Represent Lumen Business technical capabilities to prospective customers and existing customer base, and influence customer expectations according to Lumen offerings capabilities and constraints
- Present Lumen Business proposed solutions in a professional business environment, demonstrating salesmanship
- Provide post-sale support to installation personnel as needed to clarify service expectations; including providing diagrams, verbal explanation, and written documentation
- Present technical training to new and existing sales and Sales Support personnel
- Meet and exceed management targets for number of customer contacts, number and complexity of sales opportunities supported, and training completed
- Provide technology consulting for internal contacts in Product Management and Marketing, and translate prospective customer requirements into recommendations for new or enhanced products and features
- Ensure compliance with all Policies and Procedures
- Attend company and regional meetings as required, maintain peer relationships and understand and utilize company resources
- Work on opportunities within assigned region to meet regional objectives and targets
- Consistent track record of driving Managed deals toward closure and seeing them smoothly through the Lumen Business process
- Drive and instill solution best practices across regional team
- Complete understanding of the sales process.
- Good face-face customer interaction skills.
- Excellent knowledge in Security Cloud Services, Managed Endpoint Detection, SOC-as-a-Service, Security Log Monitoring..etc and all Security offerings
- Knowledge and at least 8 years’ experience in Managed Security Services,
- Understand the Security ecosystem and how it impacts customer/prospect business environment
- Excellent interpersonal, and communication skills (oral, written and presentation)
- Excellent organizational skills - able to work on multiple opportunities for multiple Clients simultaneously.
- Experience performing needs assessments, and making recommendations based on the discovered need
- Establishing and maintaining key relationships at senior levels within customer organizations to develop & close deals
- Generate and share insights from customer engagement sessions to distil customer business needs, strategize on potential opportunities/offerings and collaborate with Product teams to develop compelling and repeatable client propositions
- Formulating, implementing and managing strategic engagement plans for each opportunity including deal structuring ideas and proposal storylines/pitches for sharing across internal stakeholders
- Negotiating major complex deals, in particular providing the technical support in developing a fit-for-purpose solution based on repeatable modules that can be delivered within commercial construct
- Coordinating and working in a complex matrix environment to establish balance of solution and commercial outcome both internally and with customers
- Being accountable for deal Business Cases for internal approvals
- Ability to document solution components in a timely manner while ensuring acceptable level of detail, data integrity, and accountability
- Ability and willingness to share knowledge and expertise among various organizations within the company
- Ability and willingness to take the initiative to facilitate teamwork within the various organizations of the company to serve the customer\
- Ability to work in a team environment and demonstrate strong problem solving skills
- Capability to schedule time with flexibility to handle varying workload, and still meet tight deadlines
- Bachelor’s degree in Engineering /Computer Science/Telecom

**Compensation**:
**What to Expect Next**: