
Customer Care Specialist
2 days ago
**Key Areas of Accountabilities/Responsibilities**
- Acceptance of payments through affiliate offices and direct customers. Knowledge of shipping documents, Bills of Lading & Documents of Credit. Review Letter of Credits to ensure that company is able to comply. Feedback to Sales and Marketing department on any potential issues of compliance.
- Liaise with Banks to achieve compliance of documentations for export. Preparation of Bank and Shipping documentations requirement for export of products including L/C negotiation with Banks.
- Handles numerous orders at one time and sets priority on orders to maximise customer service. Orders include one-off specials and standard customers, operating on a variety of lead-times. Orders are either local or export. Export orders include Letter of Credits in which she is responsible to ensure compliance to the terms and conditions.
- Knowledge of customer account requirements and procedures to handle special situations to satisfy customers’ needs.
- To be aware of specialist knowledge of individual countries and cultural peculiarities including time differences and national needs.
- Attend to complaints, claims, credits, goods returns and re-funds. Investigate and resolve logístical complaints
**Required Education & Skills**
- Minimum GCE 'A' Level and or equivalent
- At least 3 years of relevant experience in order processing, customer service or order fulfilment
- Experience in ISO Certification and knowledge of international shipping practices & Incoterms
- Strong interpersonal & problem solving skills and able to work effectively under multi-cultural environment
**Job Types**: Full-time, Permanent
**Salary**: $3,500.00 - $4,918.00 per month
Schedule:
- Monday to Friday
-
Customer Care Specialist
2 weeks ago
Queenstown, Singapore DSM SINGAPORE INDUSTRIAL PTE. LTD. Full time**Purpose** The point of contact between DSM Nutritional Products (DNP) supply locations and local markets in the Region. To facilitate the supply of DSM Products within the Asia Pacific Region and to achieve prompt delivery of orders. To own the Order-To-Cash (OTC) process and to ensure and maintain an efficient customer service level. To continuously...
-
Customer Care Officer
1 week ago
Queenstown, Singapore The Swatch Group S.E.A. (S) Pte Ltd Full time**Job description**: Reporting to the Senior Customer Service Executive, you will support customer care team to provide professional & efficient service in handling enquiries on watch repairs/services and accessories from both walk-in and call-in customers. In this role, you will: 1. Customer Care Support Ensure smooth and effective operations of the front...
-
Customer Success Specialist
1 week ago
Queenstown, Singapore Kinexcs Pte Ltd Full time**Customer Success Specialist (Orthopedic Nurse/Physiotherapist)** **About the job** Kinexcs is an AI-driven health platform & wearables company enabling and empowering people for mobility and a better quality of life. The company is focused on reducing the burden of musculoskeletal conditions, which affects about 25% of the global population, and is...
-
Customer Care Officer
1 week ago
Queenstown, Singapore Swatch Group Full timeTHE COMPANY **The Swatch Group Ltd is an international Group active in the manufacture and sale of finished watches, jewelry, watch movements and components. Swatch Group supplies nearly all components required for the watches sold by its brands as Breguet, Harry Winston, Blancpain, Glashütte Original, Jaquet Droz, Omega, Longines, Rado, Union Glashütte,...
-
Customer Care Officer
3 days ago
Queenstown, Singapore Swatch Group Full time $4,000 - $6,000 per yearJob descriptionReporting to the Senior Customer Service Executive, you will support customer care team to provide professional & efficient service in handling enquiries on watch repairs/services and accessories from both walk-in and call-in customers.In this role, you will:Customer Care SupportEnsure smooth and effective operations of the front line counters...
-
Customer Success Specialist
9 hours ago
Queenstown, Singapore Kinexcs Pte Ltd Full time**About the job** Kinexcs is an AI-driven health platform & wearables company enabling and empowering people for mobility and a better quality of life. The company is focused on reducing the burden of musculoskeletal conditions, which affects about 25% of the global population, and is marketing multiple products developed using proprietary technologies. The...
-
customer care officer
3 days ago
Queenstown, Singapore Swatch Group Full time $104,000 - $130,878 per yearTHE COMPANYThe Swatch Group Ltd is an international Group active in the manufacture and sale of finished watches, jewelry, watch movements and components. Swatch Group supplies nearly all components required for the watches sold by its brands as Breguet, Harry Winston, Blancpain, Glashütte Original, Jaquet Droz, Omega, Longines, Rado, Union Glashütte,...
-
Care Coordinator
3 days ago
Queenstown, Singapore National University Health System Full time $80,000 - $120,000 per yearOverview*The National University Cancer Institute, Singapore (NCIS) is a national specialist centre under the National University Health System (NUHS). It is the only public cancer centre in Singapore treating both paediatric and adult cancers in one facility. As an employer, NUHS has won #1 Public Healthcare employer for 4 years consecutively.Join Us to be...
-
Care Coordinator
2 days ago
Queenstown, Singapore National University Hospital Full timeOverview* The National University Cancer Institute, Singapore (NCIS) is a national specialist centre under the National University Health System (NUHS). It is the only public cancer centre in Singapore treating both paediatric and adult cancers in one facility. As an employer, NUHS has won #1 Public Healthcare employer for 4 years consecutively. Join Us to...
-
Care Consultant
4 days ago
Queenstown, Singapore Anglo Nurses Pte Ltd Full time**Care Consultant (Customer Service Executive) - Empower Lives Through Compassionate Care** **About Us** At Anglo Nurses Pte Ltd, we are dedicated to enhancing the lives of families by providing experienced live-in caregivers and trained domestic helpers. Our mission is to ensure that elderly and disabled individuals receive the compassionate care they...