Customer Relations Manager

Omnicom Public Relations Group is a global collective of three of the top global public relations agencies worldwide and specialist agencies in areas including public affairs, marketing to women, fashion, global health strategy and corporate social responsibility. It encompasses more than 6,000 public relations professionals in more than 330 offices...

**Company Description** Singrass builds sustainable, green, and ecological indoor spaces to improve mental and physical well-being. We are committed to providing green and innovative technological solutions to construct a harmonious urban ecosystem and contribute towards the SG Green Plan 2030 and Singapore's "30 by 30" vision for food production. **Role...

**JOB DESCRIPTION**: 1. Delivering a comprehensive service framework to address customers’ feedback 3. Maintaining customers’ accounts to keep a record of customer interaction and details of actions taken on our Yeap Transport Management System (YTMS) 4. Communicating and aligning with internal Ops Teams and HQ to address customer feedback and service...

**Job Description **Responsibilities**: - Establish and develop relations with outlet customers and provide personalized services. - Responsible to take reservations, answering the phone, responding to any customer requests. - Greet each customer warmly. Be helpful, welcoming and pleasant towards each customer - Maintain customers’ profile and history, to...

1. Greet passersby in a warm and friendly manner and welcome them into the establishment appropriately - Usher guests to their tables and provide them with menus - Manage and update table occupancy in our table chart - Monitors restaurant activity to determine seating and dining flow - Receive and confirm walk-in and online/phone reservations - Responds to...

**Roles & Responsibilities** - Assisting the Customer Service Manager in developing and managing the team to achieve set KPIs and Targets through the delivery of high levels of customer service experience. - Ensure the area of responsibility is well managed and the overall daily operations are well coordinated and smooth. - To develop, manage and maintain...

Company Description Singrass builds sustainable, green, and ecological indoor spaces to improve mental and physical well-being. We are committed to providing green and innovative technological solutions to construct a harmonious urban ecosystem and contribute towards the SG Green Plan 2030 and Singapore's "30 by 30" vision for food production. Job...

liaise with clients/potential clients for account opening - maintain existing account and weekly updates into customer relations system - advise clients on monthly promotions - sourcing of new clients - sourcing of new projects for the company - providing weekly updates to general manager on customer status

**Responsibilities**: - Build and maintain strong relationships with our clients, ensuring their satisfaction with our services. - Identify and pursue new business opportunities through networking, referrals, and other marketing strategies. - Develop and implement customer retention strategies to increase repeat business. - Collaborate with project managers...

Manager, Customer Relations **Job Purpose** - 1. Ensure smooth daily operation of the Customer Relations Operations team 2. Work closely with stakeholders from primarily Trains and Roads Operations, Maintenance and other corporate units when necessary to ensure speedy and effective feedback case management. 3. Liaise with external stakeholders such as LTA,...

Job SummaryAs a Senior Customer Relations Manager at DBS Bank Limited, you will be responsible for managing customer escalations and complaints received by the CEO Office, Senior Management, and regulatory bodies. You will identify opportunities for process improvements and propose solutions to address customer issues.Key ResponsibilitiesTo achieve...

As a CRM Manager, you will play a pivotal role in enhancing our customer relationships by leveraging CRM tools and analytics. Your primary focus will be to analyze customer behavior, understand their needs, and ensure a seamless experience throughout their journey. By utilizing your expertise in CRM systems, you will contribute to the growth of our customer...

Building and maintaining profitable **relationships **with key **customers **. Overseeing the **relationship **with **customers **handled by your team. Resolving **customer **complaints quickly and efficiently. Keeping **customers **updated on the latest products in order to increase sales. Customer relationship management (CRM) is the combination of...

Job Description & Requirements Building and maintaining profitable **relationships **with key **customers **. Overseeing the **relationship **with **customers **handled by your team. Resolving **customer **complaints quickly and efficiently. Keeping **customers **updated on the latest products in order to increase sales. Customer relationship management...

**Responsibilities** - Supervising the daily operations of the customer service department - Own customer relationships from implementation onboarding to continuous product adoption across multiple departments, stakeholders, and business users (including first-line technical support). - Create, identify and qualify selling opportunities by maintaining...

**Roles & Responsibilities** - Assisting the Customer Service Manager in developing and managing the team to achieve set KPIs and Targets through the delivery of high levels of customer service experience. - Ensure the area of responsibility is well managed and the overall daily operations are well coordinated and smooth. - To develop, manage and maintain...

Roles & ResponsibilitiesCustomer Relations Officer (CRO) Location: Ubi, Near Tai Seng MrtEmployment Type: Full-TimeAbout Dixmondsg:Dixmondsg is a fast-growing Singapore homegrown hair care brand dedicated to empowering individuals with confidence through high-quality hair and scalp care solutions. As we expand, we are looking for a passionate Customer...

Roles & ResponsibilitiesJob responsibilitiesManage, organise and coordinate hearings and corporate events (including but not limited to physical, virtual or hybrid cases and events), ensuring all front-line duties, readiness of facilities and technology for each event/hearing are handled efficiently and according to client requirements. Ensure exceptional...

Roles & ResponsibilitiesEnsure the effective and compliant operations of the nightclub. Required to bring in new customers to spend in our outlet Maintain good relationship and update ad hoc company's promotion to our existing and potential customers Resolve customer complaints Good customer service skills Good communication skills Assist in promotion...

**Customer Relations Officer Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer...