Customer Relations Manager

**JOB DESCRIPTION** - Delivering a comprehensive service framework to address customers’ feedback - Maintaining customers’ accounts to keep a record of customer interaction and details of actions taken on our Yeap Transport Management System (YTMS) - Communicating and aligning with internal Ops Teams and HQ to address customer feedback and service...

Job DescriptionWe are seeking an experienced professional to manage customer escalations and complaints, governance of customer service issues, and lead guidance to customer relations managers and escalation specialists.This role involves:Directly reporting to Deputy Head to achieve individual/team goals and targets.Manage customer escalations and complaints...

Job Overview As a customer relations manager, you will be responsible for managing customer escalations and complaints received by senior management and regulatory bodies. You will identify opportunities for process improvements and propose ideas for coaching. Manage customer escalations and complaints.Investigate, listen to, and understand customer...

**Job Description **Responsibilities**: - Establish and develop relations with outlet customers and provide personalized services. - Responsible to take reservations, answering the phone, responding to any customer requests. - Greet each customer warmly. Be helpful, welcoming and pleasant towards each customer - Maintain customers’ profile and history, to...

1. Greet passersby in a warm and friendly manner and welcome them into the establishment appropriately - Usher guests to their tables and provide them with menus - Manage and update table occupancy in our table chart - Monitors restaurant activity to determine seating and dining flow - Receive and confirm walk-in and online/phone reservations - Responds to...

1. Greet passersby in a warm and friendly manner and welcome them into the establishment appropriately - Usher guests to their tables and provide them with menus - Manage and update table occupancy in our table chart - Monitors restaurant activity to determine seating and dining flow - Receive and confirm walk-in and online/phone reservations - Responds...

liaise with clients/potential clients for account opening - maintain existing account and weekly updates into customer relations system - advise clients on monthly promotions - sourcing of new clients - sourcing of new projects for the company - providing weekly updates to general manager on customer status

Our client is a renowned hotel offering world-class hospitality, personalized service, and exceptional guest experiences. Our client is now seeking a talented and experienced **Customer Relations Manager**to elevate the guest journey and ensure every stay exceeds expectations. The Customer Relations Manager will serve as the primary liaison between the hotel...

Overview SINGRASS is a Singapore-headquartered eco-tech company pioneering Indoor Smart Eco Systems (ISES) that integrate hydroponic leafy vegetables, smart sensing, and aesthetic design to purify indoor air and enhance well-being. Our solutions contribute to the Singapore Green Plan 2030 and the "30 by 30" food security vision, offering innovative...

Overview SINGRASS is a Singapore-headquartered eco-tech company pioneering Indoor Smart Eco Systems (ISES) that integrate hydroponic leafy vegetables, smart sensing, and aesthetic design to purify indoor air and enhance well-being. Our solutions contribute to the Singapore Green Plan 2030 and the "30 by 30" food security vision, offering innovative...