Customer Relations Manager

5 days ago


Singapore beBeeCustomerRelations Full time $80,000 - $120,000
Job Overview
As a customer relations manager, you will be responsible for managing customer escalations and complaints received by senior management and regulatory bodies. You will identify opportunities for process improvements and propose ideas for coaching.
  • Manage customer escalations and complaints.
  • Investigate, listen to, and understand customer needs.
  • Propose solutions and alternatives to customer issues.
  • Identify process improvements or coaching needs.


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