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2 weeks ago
**JOB RESPONSIBILITIES**
- To outreach and engage working people to up-skill and improve their employability or achieve their learning aspirations
- To propose suitable training solutions to customers
- Follow up on sales leads
- Ensure smooth day to day operations of the training administration function
- Provide quality customer service and relations
- Support training / membership / marketing
- Carry out pre and post course administration
- Responsible for grant submission and claims
- Attend to customer inquiries and follow-up
**JOB REQUIREMENT**
- Diploma and above
- Experience working in an accredited training organisation (ATO)
- Good spoken and written English
- Customer service-oriented disposition and keen in building relationship with customers
- Task-focused, operationally efficient and a strong sense of task ownership
- Meticulous, result focused and resourceful
- Mature, independent and a good team player
- Experience in training process flow management
**ADDITIONAL SKILLS**
- Process thinking
- Problem solving skills
- Customer relations management
- employment history
- personal details
- availability
**Job Types**: Full-time, Permanent
**Salary**: $2,400.00 - $3,000.00 per month
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