training executive and administration

2 weeks ago

Singapore SINGAPORE AMBULANCE SERVICE & TRAINING PTE. LTD. Full time
Roles & Responsibilities

Responsibilities of a Training Executive
1. Training Operations & Administration
  • Coordinate and oversee training schedules, ensuring adherence to standard operating procedures.
  • Manage administrative tasks such as attendance tracking, course material preparation, and enrollment processes.
  • Liaise with learners, trainers, and relevant departments to ensure smooth program execution.
  • Maintain and monitor learning management systems and training records.
2. Learner Management & Customer Service
  • Collaborate with sales and marketing teams to promote training courses and maximize enrollment rates.
  • Build and maintain strong relationships with learners to achieve high customer satisfaction.
  • Address and resolve customer inquiries and feedback promptly.
  • Facilitate effective learning experiences for participants.
3. Curriculum Development & Training Delivery
  • Design and develop training programs and materials tailored to organizational needs.
  • Facilitate in-person and online training sessions.
  • Evaluate the effectiveness of training programs through feedback and performance metrics.
  • Collaborate with department heads to tailor training plans.
4. Compliance & Quality Assurance
  • Ensure training programs meet industry regulations, certifications, and company policies.
  • Manage training budgets and resources effectively.
  • Liaise with external training vendors and authorities for course registration and compliance.
  • Prepare and present reports and statistics related to training activities.
Qualifications & Skills Required
  • Possess a Diploma or Degree in any discipline.
  • Proficient in MS Office applications and familiar with digitized learning systems.
  • Minimum of 2 years of related experience in training or educational roles.
  • Familiarity with the Workforce Skills Qualifications (WSQ) framework and SkillsFuture Singapore (SSG) ,TP Gateway, CFA/BCLS platforms is advantageous.
  • Self-motivated team player with the ability to work independently and multi-task to meet competing deadlines
  • Pro-active and meticulous with good analytical, problem solving and follow-up skills
Tell employers what skills you have

Budgets
Microsoft Excel
Ability To Work Independently
Quality Assurance
Administration
Analytical Problem Solving
Learning Management Systems
Administrative Support
Customer Satisfaction
Statistics
Team Player
Customer Service
Curriculum Development
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